Join the Copa Health Team Today and Receive a $5,000 Sign-On Bonus and a $5,000 Retention Incentive!

When you join our team as a full-time team member, you will receive:

• Limitless growth and career advancement opportunities
• Increased pay, based on annual performance reviews
• Career development offered internally through our Organizational Development & Learning Department
• Generous PTO program – up to 3 weeks off your first year with continued accruals each pay period
• 9 paid holidays per year
• Wellness Program - Offering access to an expert Health Coach and wellness incentives to lower cost
• Tuition reimbursement up to $1,000
• Affordable health care plans: Medical, Vision, and Dental
• H.S.A., H.R.A, F.S.A. (with select medical plans)
• Free Short-Term Disability and Life/AD&D Insurance up to $100,000
• 403(b) retirement plans with company match.
• Employee Assistance Program
• Voluntary benefits: Long-Term Disability, Pet Insurance, Additional Life/AD&D Insurance, and much more!

This is position is located at our West Valley Integrated Health Clinic in Peoria AZ.
A Case Manager is a member of the Integrated Care Team, participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP) and implements services to members in accordance with their plan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals

MINIMUM QUALIFICATIONS:

To be considered a qualified behavioral health technician, a person must have one of the following combinations of education, license and/or direct care experience in behavioral health:

• Bachelor’s degree in behavioral health related field; or
• Bachelor’s degree in non-behavioral health related field and at least one (1) year of full-time direct care experience in behavioral health; or
• Associate degree in behavioral health related field and two (2) years of full-time direct care experience in behavioral health experience.; or
• High school diploma or high school equivalency diploma and four (4) years of full-time direct care experience in behavioral health.
• Must complete training and demonstrate competence in Integrated Care skills.
• Must have demonstrated experience in Microsoft Office applications.
• Satisfactory work records as determined by the People 1st
• Successfully completes a pre-employment drug screening.
• Complete all on-boarding paperwork, in a timely manner and be cleared to attend New Employee Orientation (NEO), as scheduled.
• Ability to obtain and maintain a Level One Fingerprint Clearance Card and any other required background checks.
• Ability to meet Copa’s driver authorized driving requirements, set forth by Copa Health’s insurance company. Including AZ Driver’s license upon hire, 39-month MVR, proof of insurance and vehicle registration, if applicable.
• Bi-Lingual, preferred.

JOB SUMMARY (Including, but not limited to)

• As a driving position, you may provide or arrange for transportation, as appropriate and determined by the care team. And provide services in the community, as needed.
• Completes documentation of services and meets member engagement levels according to the standards of Copa Health.
• Develops and maintains and manages the Integrated Service Plan (ISP) within required timeframes.
• Adjusts the ISP and service delivery as needed based on progress/lack of progress in the specified health, wellness, and behavioral health goals.
• Provides assistance in maintaining, monitoring, and modifying covered behavioral health and healthcare services and community resource needs.
• Maintains the person’s comprehensive clinical record, including documentation of activities performed as part of the service delivery process (e.g., assessments, provision of services, coordination of care, discharge planning).
• Coordinates and communicates with Clinical Coordinators, Integrated Care Coordinators, nursing, and medical and psychiatric practitioners for individuals exhibiting urgent or emergent medical and/or psychiatric symptoms.
• Participates in regular care team meetings and staffing and documents actions to modify service delivery based on progress, social determinants of health, health literacy, health care activation, current gaps in care, the Health Risk Assessment and level of self-management of chronic conditions.
• Provides continuous screenings and evaluations of treatment effectiveness for service referrals, including counseling, residential and supportive services, and community resources. Makes recommendations for initial and concurrent authorization of service referrals. Participates in and supports fidelity of integrated care practice, including training, performance measurement and enhanced communication protocols for Integrated Care teams.
• To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department, consistent with Copa Health.

Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE.