2 Case Manager(FT) Jobs in Wickenburg, AZ
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Copa Health is Hiring a Case Manager(FT) Near Wickenburg, AZ
As a member of the Integrated Care Team, participates in the development of the integrated comprehensive assessment and Integrated Service Plan (ISP) and implements services to members in accordance with their plan and provides ongoing care and reviews progress. Coordinates with all involved healthcare, behavioral health and wellness providers and maintains current documentation on members’ progress in managing chronic medical and psychiatric conditions and assists the individual in achieving their recovery goals.
ESSENTIAL JOB DUTIES AND RESPONSIBLITIES
- Works collaboratively with the integrated care team to engage, educate, communicate, and coordinate care with service participants, their family, behavioral health, medical and dental providers, community resources and others in ensuring that all services prescribed in the Integrated Service Plan are implemented.
- Provide or arrange for transportation, as appropriate and determined by the care team and provide services in the community.
- Completes documentation of services and meets member engagement levels according to the standards of Copa Health.
- Develops and maintains and manages the Integrated Service Plan (ISP) within required timeframes.
- Adjusts the ISP and service delivery as needed based on progress/lack of progress in the specified health, wellness, and behavioral health goals.
- Provides assistance in maintaining, monitoring, and modifying covered behavioral health and healthcare services and community resource needs.
- Maintains the person’s comprehensive clinical record, including documentation of activities performed as part of the service delivery process (e.g., assessments, provision of services, coordination of care, discharge planning).
- Coordinates and communicates with Clinical Coordinators, Integrated Care Coordinators, nursing, and medical and psychiatric practitioners for individuals exhibiting urgent or emergent medical and/or psychiatric symptoms.
- Participates in regular care team meetings and staffing and documents actions to modify service delivery based on progress, social determinants of health, health literacy, health care activation, current gaps in care, the Health Risk Assessment and level of self-management of chronic conditions.
- Provides continuous screenings and evaluations of treatment effectiveness for service referrals, including counseling, residential and supportive services, and community resources. Makes recommendations for initial and concurrent authorization of service referrals. Participates in and supports fidelity of integrated care practice, including training, performance measurement and enhanced communication protocols for Integrated Care teams.
- Telephone or face to face interactions with a person, family, or other involved party for the purpose of maintaining or enhancing a person’s functioning within Copa Health timeframes.
- Assistance in finding necessary community resources other than covered services to meet basic needs.
- Ensures referrals to and provision of all covered services identified on the service plan within Copa Health timeframes; ensures continuity of care between levels of care and across multiple providers, services and supports.
- Provides outreach, re-engagement and follow-up services including, but not limited to, crisis and missed appointments
- Screens and assesses all persons on caseload for financial entitlements (AHCCCS, SSI/SSD etc.); completes AHCCCS applications on all members on caseload meeting criteria.
- Ensures that transfers to out-of-area, out-of-state or to an Arizona Long Term Care System (ALTCS) contractor, are coordinated as applicable.
- Assistance in maintaining and monitoring person’s court ordered treatment, i.e., COT appointment, court appointments, status reports, and tracking of IP hospital days, etc.
- Collaborates with the person and his/her family or significant others to implement an effective service plan, explaining the available clinical options to the team, including the advantages and disadvantages of each option. · Pursues best practice outcomes for persons with mental illness including continuing education, employment, independent housing, and community tenure.
- To ensure compliance & adequate services, additional job duties may be required to meet the needs of the program and or department,
MINIMUM QUALIFICATIONS
- Bachelor’s degree in behavioral health related field; or
- Bachelor’s degree in non-behavioral health related field and at least one (1) year of full-time direct care experience in behavioral health; or
- Associate degree in behavioral health related field and two (2) years of full-time direct care experience in behavioral health experience; or
- High school diploma or high school equivalency diploma and four (4) years of full-time direct care experience in behavioral health.
- Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire.
- Must have reliable transportation, valid AZ Driver’s License with state minimum insurance coverage and ability to meet and maintain Copa Health’s acceptable driving requirements.
- TB Test clearance required at the time of hire and annually.
- Bilingual (English/Spanish) preferred.
KNOWLEDGE, SKILLS, ABILITIES:
- Demonstrated ability to remain calm and use the proper de-escalation methods in crisis situations.
- Proficiency in typing, using computer software, i.e., EHR/EMR systems and MS Office as well as the ability to learn new software systems as applicable.
- Ability to maintain confidentiality and adhere to all HIPAA regulations.
- Demonstrated ability to communicate, problem solve, and work effectively in an individual and team environment. · Must complete training and demonstrate competence in Integrated Care skills.
- Effective interpersonal skills.
- Good written and verbal communication skills.
- Knowledge of psychiatric conditions.
- Sound judgment.
- Ability to follow directions.
- Time management skills.
Job Summary
JOB TYPE
Full Time
SALARY
$82k-99k (estimate)
POST DATE
10/12/2023
EXPIRATION DATE
05/08/2024
WEBSITE
copahealth.org
HEADQUARTERS
Mesa, AZ
SIZE
<25
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