Job Summary:

Supports the store manager by delivering exceptional customer service and advising clients on product, service and community options within the business. Focuses on being a team player in the spirit of the Conte’s Bike Shop Values; Knowledgeable & communicative, Inclusive, People focused (compassion & empathy), Future focused, Integrity, Locally authentic, Hardworking & open minded. This role has one priority: Customer service.

Essential Duties and Responsibilities:

• Provide exceptional customer service

• Ensure all operational tasks delegated are completed

• Mitigate customer service issues by helping to proactively manage issues as they arise

• Arrive early to setup the store to open on time

• Close out the store at the end of the day

• Ensure a high degree of focus on visual merchandising and store cleanliness

• Focus on constantly developing product knowledge

Qualifications:

• Must be a good communicator; excellent people skills

• Strong organizational skills

• Must provide motivating and enthusiastic customer experiences

• Be able to handle high volume sales and lead team accordingly

• Flexible; must fit in and work well with all peers

• Has a high attention to detail

• Be flexible and open to a high degree of change

Benefits (for full time positions)

• Participation in the Company’s 401(k) Plan with Company matching
• Paid Time Off (PTO) program – 80 hours a year, accrued from 1st day of employment
• Employee Purchase program
• Participation in the Company’s Medical, Dental & vision insurance plans.

The Company is an equal opportunity employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status. Because of our support of equal employment opportunity, discrimination on account of race, color, religion, sex, sexual orientation, gender identity, age, disability, genetic information, national origin, veteran status or any other protected status is not tolerated.