84 call center representative Jobs in houston, tx
Winter Pediatric Therapy is Hiring a Call Center Representative Near Houston, TX
Job Description
One of Houston's leading pediatric outpatient rehabilitation facilities is hiring! Winter Pediatric Therapy Centers has been serving children of the greater Houston and surrounding areas for over 23 years!
We are looking for Call Center Representatives with excellent customer service and verbal communication skills who will thrive in a fast-paced clinical environment.
ROLE RESPONSIBILITIES
Our Call Center Representatives are the initial source of support to our patient's caregivers as well as their Health Care Providers. They communicate effectively and professionally with patients, teammates, healthcare professionals, and patients.
Duties include, but are not limited to: answering general questions about services, locations, and hours of operation, confirming appointments, appointment reminder calls, rescheduling appointments, forwarding messages to therapists, and routing calls to corresponding offices for further assistance.
Bilingual (Spanish/English) is preferred.
WHY WINTER!!
- You get to make the world a better place! We help children reach their full potential, develop self-esteem, and pave a path for their future.
- Amazing benefits! (See below!)
- A strong company culture; There is a reason our practice and team of staff have above-average tenure. We are growth-minded, dedicated to one another, and above all dedicated to the children we serve.
BENEFITS FOR FULL-TIME EMPLOYEES
- Competitive compensation
- Paid time off
- Paid Holidays
- Medical Health Plans ($0 HMO plans available for employees!)
- Dental and Vision insurance
- Life Insurance
- 401K
Job Summary
Full Time
$40k-50k (estimate)
04/27/2024
05/12/2024
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
