4 Service dispatcher Jobs in Houston, TX
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Conn's is Hiring a Service dispatcher Near Houston, TX
Job Description
The Service Dispatcher's role is to dispatch all Service calls to the Field Technicians.
Responsibilities :
- Call the customer and schedule Service calls
- Works Service Reports
- Must be able to multitask and assist the front counter customer
Qualifications :
- Minimum one year of dispatching experience
- Must be proficient in Access, Excel, etc...
- Experience using a personal computer or CRT is required
- Ability to work Monday - Saturday, 40 hour work week between the hours of 730-530
- Must have excellent phone skills
- High school diploma or GED is required
Company Benefits :
- Health Coverage
- Dental Coverage
- Vision Coverage
- 401(K) Program
- Accrued Vacation time
- Tuitions Assistance
- Employee Discounts
Conn's is PROUD to be an equal opportunity employer.
LI-LE1
Last updated : 2024-03-07
Job Summary
Full Time
IT Outsourcing & Consulting
$39k-49k (estimate)
03/10/2024
04/14/2024
connshomeplus.com
BEAUMONT, TX
200 - 500
1890
Private
RAYMOND DUQUE
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About Conn's
Conn's is a consumer goods retailer that offers furniture, mattress, electronics and home appliances.
The following is the career advancement route for Service dispatcher positions, which can be used as a reference in future career path planning. As a Service dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service dispatcher. You can explore the career advancement for a Service dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.
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