Established, private practice plastic surgery office is seeking an experienced medical front desk associate to joint our winning team.

Responsibilities include but are not limited to:

• Respond to inquiries in person, via phone, or email, providing accurate information regarding our services and procedures
• Assist patient with various tasks including scheduling appointments, procedures, medical records, billing questions or general medical insurance questions.
• Assist with various administrative tasks, including data entry, document scanning, and sorting mail
• Keep the front desk area clean and organized, ensuring it represents a professional image of the company
• Handle payment processing for services and maintain accurate records of transactions

Front Desk Associate Requirements and Qualifications

• Minimum of 3 years previous medical office experience
• Excellent communication skills, both verbal and written, with a professional and courteous demeanor
• Strong organizational skills and attention to detail to manage appointments, inquiries, and administrative tasks efficiently
• Experience with electronic medical records software, checking insurance benefits, obtaining referrals from primary care physicians and ability to educate patients about their particular plans and appropriate procedures
• Ability to multitask and prioritize responsibilities in a fast-paced environment
• Punctuality and reliability are essential

Job Type: Full-time

Pay: $15.00 - $18.50 per hour

Expected hours: 36 – 40 per week

Benefits:

• Flexible schedule
• Professional development assistance
• Retirement plan
• Vision insurance

Medical specialties:

• Plastic Surgery

Schedule:

• Day shift
• Monday to Friday

Experience:

• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Birmingham, AL 35205 (Required)

Work Location: In person