Overview:
As General Manager you will manage the day to day leadership and direction of the hotel, maximizing sales and revenue and driving financial returns. You’ll take ownership of the development of your team, execute on brand standards and build awareness of the hotel and brand within the local area.

Responsibilities:

• Develop programs and initiatives to increase team engagement that are aligned with the hotel’s service philosophy.
• Develop, implement and monitor team member succession planning to ensure future bench strength.
• Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.
• Demonstrate brand culture by maintaining compliance with all required brand and service standards.
• Drive improvement in guest satisfaction goals.
• Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Speak to guests – ask for their feedback and build relationships.
• Ensure a safe and secure environment for guests, colleagues and hotel assets.
• Drive team member involvement in community organizations, activities and businesses.
• Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint.
• Perform other duties as assigned.

Requirements:

• Bachelor’s degree strongly preferred.
• 5 years of prior hotel management experience, or equivalent combination of education and experience.
• Excellent communication, interpersonal, and problem-solving skills
• Experience required may vary based on size and complexity of operation.

If you are an experienced Hotel Manager looking for an exciting opportunity to lead a dynamic team in providing exceptional guest experiences, we would love to hear from you. Apply now!

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• On call

Education:

• Bachelor's (Preferred)

Experience:

• Hotel management: 5 years (Required)
• Hospitality: 5 years (Preferred)

Ability to Relocate:

• Bensalem, PA 19020: Relocate before starting work (Required)

Work Location: In person