We embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do.

The Dental Receptionist is a liaison between the doctor and the patient. They provide a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They prepare financial estimates from treatment recommended by the doctor and present financials to patients in a calm and professional manner. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients.

What we offer:

• A comprehensive benefits package, competitive pay, opportunity to work with an experienced, enthusiastic, and organized team!

Specific job responsibilities include, but are not limited to:

• Greet and check in patients
• Audit patient charts to ensure patient forms are complete and up to date
• Evaluate patient insurance plans to ensure eligibility, accuracy, and coverage percentages
• Discuss treatment needs with patients
• Estimate patient out of pockets for treatment, collect & post payments
• Evaluate patient charts to properly schedule appointments with providers, as indicated by clinical notes
• Contact existing patients to schedule incomplete treatment plans
• Evaluate schedule to identify new patients, verify that all necessary information has been received from the prior provider’s office, verify completion status of new patient forms.
• Handle heavy phone volume
• Act as a liaison between patients & doctors
• General office duties (printing/faxing/computer data entry, etc.)

Requirements

• Superior customer service skills, with the ability to infuse personality, empathy, and enthusiasm into each patient contact
• Dental business office experience
• High school diploma or general education degree (GED)
• Excellent computer skills, Dentrix Ascend experience is a plus
• Willingness to learn and grow
• A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!

Benefits

• 401(k)
• 401(k) matching
• Employee (and family!) dental plan
• Flexible spending account
• Health insurance
• Life insurance
• Referral program
• Retirement plan

You’re welcome here. Apply today to learn more and get connected with us.

#DA2

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Life insurance
• Paid time off
• Retirement plan

Healthcare setting:

• Dental office
• Private practice

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Rotating weekends

Application Question(s):

• What are three words you would use to describe yourself?
• How would you describe your experience/knowledge with technology and computers?
• What are your hourly salary expectations?

Experience:

• Dental Receptionist: 2 years (Required)
• Customer Service: 1 year (Required)

Ability to Relocate:

• Danbury, CT 06810: Relocate before starting work (Required)

Work Location: In person