About us

Private Specialty Dental Practice is a small business in Hayward, CA.

Job Overview:

We are seeking a skilled and friendly Dental Receptionist/Front Office to join our team. As a Dental Receptionist/Front Office, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. Your role will involve greeting patients, scheduling appointments, managing medical records, and ensuring the smooth operation of the front desk.

Responsibilities:

- Greet patients with a warm and welcoming demeanor

- Answer phone calls and respond to inquiries in a professional manner

- Schedule appointments and coordinate with dental providers

- Verify insurance coverage and collect patient information

- Maintain accurate and up-to-date medical records

- Process billing and handle financial transactions

- Assist with patient check-in and check-out procedures

- Collaborate with the dental team to provide excellent patient care

Qualifications:

- Previous experience working in a dental office or similar healthcare setting is preferred

- Proficient in using office software applications (e.g., Microsoft Office)

- Familiarity with dental terminology and procedures is a plus

- Excellent communication skills, both verbal and written

- Strong organizational and multitasking abilities

- Ability to handle stressful situations with professionalism and empathy

- Knowledge of Dentrix software

- Attention to detail and accuracy in maintaining records

- Dental assisting experience is a plus

Job Type: Full-time

Pay: $25.00 - $32.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k) 2% match
• Retirement plan

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift

Work Location: In person