Our small private general practice is looking for an experienced, highly motivated and detail-oriented professional to join our team as an Office Manager. This position will be responsible for providing high-level administrative support, including front office and managerial duties.

Our ideal candidate will have a strong knowledge of dental office operations, exceptional communication and interpersonal skills, possess the ability to maintain office professionalism and be a strong and effective team leader.

Primary Responsibilities

Front Office

This position will help assist the front office with (but not limited to):

• Insurance Claims cycle including - Pre-Determinations, claims, appeals, insurance A/R.
• EOB entry and ledger auditing
• End of Day reconciliations including - verifying day sheet accuracy, deposits, adjustments and clinical notes.
• Oversee patient communications and records.
• Presenting treatment plans and assisting with financing options for patients, as needed
• Other various administrative duties and responsibilities as needed and act as backup for other Front Desk team members including:
• Answering phones
• Greeting/checking in and checking out patients
• Collecting patient balances due
• Scheduling
• Verifying insurances (only as needed at this time)

Managerial

• Prepare and conduct monthly staff meetings
• Assist with onboarding new hires
• Maintain and build on office protocols to ensure smooth workflow
• Maintain office inventory and equipment
• Coordinate with IT and technical support when necessary
• Assist Business Administrator in interviewing/hiring team members as needed
• Manage and lead the office team by example
• Promote effective communication and foster a collaborative work environment
• Respond to escalated billing and statements inquiries in a timely & professional manner.
• Coordinate staff schedules. Manage coverage and approval for time off and/or vacation times.
• Audit and Submit final staff hours to Business Administrator for payroll processing.
• Arrange temp employees, as needed, including the necessary paperwork.
• Process workers’ comp claims, as needed.
• Provide exceptional customer service that fosters trust and comfort

Previous dental management experience is required. A background check will also be required for this position. Experience with Dentrix is preferred.

This position will have the following workdays and hours:

Monday 6:45- 4:30 pm

Tuesday 6:45 - 4:30 pm

Wednesday 9:45 -7:00 pm

Thursday 6:45 -4:30 pm

Friday Off

We offer a comprehensive benefits package for our team members including, health and vision insurance, Simple IRA contributions, PTO, paid holidays and dental benefits.

For consideration of this position, please send a copy of your resume and a list of references! Hope to meet you soon!

Job Type: Full-time

Pay: $32.00 - $36.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• No weekends

Experience:

• Management: 2 years (Required)

Ability to Relocate:

• Centennial, CO 80111: Relocate before starting work (Required)

Work Location: In person