Service Department Appointment Coordinator

A family-owned franchised dealer group is seeking an Appointment Coordinator to join our service team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!

Responsibilities include but are not limited to:

• Manage inbound service appointment phone calls

• Make outbound appointment calls with dealer provided prospecting list

• Check vehicle service history and look for open recalls

• Advise customers of recommended services

• Establish relationships with customers

Qualificationsinclude but are not limited to:

• Previous experience in a customer service-related fields welcomed

• An excellent teammate with a collaborative attitude and eagerness to improve

• Listen carefully to customer needs and concerns

• Ability to build rapport with clients

• Extraverted and friendly attitude

• Prompt and courteous demeanor

Benefits Included:

• Proven career path, promotional opportunities

• World-class, paid training

• A values-driven culture built on integrity, professionalism, excellence, and teamwork

• Service & parts discounts

• Employee engagement events

• Volunteer and community service opportunities

• 401(k) Retirement Plan (with employer match)

• Employee Referral Bonus Program

• Paid Holidays & Paid Time Off

• Employee Assistance Program

• Medical, Dental, Vision, FSA, HSA plans

• Disability, Life, Accident, CriticalInsurance

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person