Sales Department Appointment Coordinator

A family-owned franchised dealer group is seeking an Appointment Coordinator to join our team. If you desire to work in a positive, encouraging environment and start an exciting new career, now is your chance!

Responsibilities include but are not limited to:

• Manage inbound service appointment phone calls
• Make outbound appointment calls with dealer provided prospecting list
• Check vehicle service history and look for open recalls
• Advise customers of recommended services
• Establish relationships with customers

Qualifications include but are not limited to:

• Previous experience in a customer service-related fields welcomed
• An excellent teammate with a collaborative attitude and eagerness to improve
• Listen carefully to customer needs and concerns
• Ability to build rapport with clients
• Extraverted and friendly attitude
• Prompt and courteous demeanor

Benefits Included:

• Proven career path, promotional opportunities
• World-class, paid training
• A values-driven culture built on integrity, professionalism, excellence, and teamwork
• Service & parts discounts
• Employee engagement events
• Volunteer and community service opportunities
• 401(k) Retirement Plan (with employer match)
• Employee Referral Bonus Program
• Paid Holidays & Paid Time Off
• Employee Assistance Program
• Medical, Dental, Vision, FSA, HSA plans
• Disability, Life, Accident, CriticalInsurance

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed
• Under 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person