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Member Service Representative
Cone Health Greensboro, NC
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$78k-110k (estimate)
Full Time 6 Days Ago
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Cone Health is Hiring a Member Service Representative Near Greensboro, NC

Overview:
Talent Pool - Administrative & Clerical
Maintains cash drawer and processes member transactions. Serves as a new account specialist providing initial contact with new and potential members.
Responsibilities:
  • Displays job knowledge, proficient in the use of current technology applicable to the job and participates in continuing education classes, seminars, and/or conferences.
  • Maintains cash drawer and processes member transactions.
  • Processes and posts daily transaction via Internet, automated clearing house, Visa, share drafts and audio transmissions.
  • Promotes member satisfaction by offering credit union products and services to members in order to improve their financial health and strengthen their relationship with the credit union.
  • Provides member and co-worker focus, support and communication.
  • Responsible for receiving, reviewing, and processing loan requests.
  • Responsible for the collection of delinquent accounts, loans, credit cards and processing bankruptcies.
  • Serves as a new account specialist providing initial contact with new and potential members.

Qualifications:
EDUCATION:
Required: High School Diploma or equivalent.
Preferred: 4-year degree
EXPERIENCE:
Preferred: 1-2 years of teller experience
LICENSURE/CERTIFICATION/REGISTRY/LISTING:
REQUIRED
PREFERRED

Job Summary

JOB TYPE

Full Time

SALARY

$78k-110k (estimate)

POST DATE

06/09/2024

EXPIRATION DATE

06/28/2024

WEBSITE

conehealth.com

HEADQUARTERS

GREENSBORO, NC

SIZE

7,500 - 15,000

FOUNDED

1953

CEO

ARTHUR HOSS

REVENUE

$1B - $3B

INDUSTRY

Hospital

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The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

Butler University
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