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POSITION SUMMARY
CTS Engines provides maintenance, repair, overhaul, and testing services to owners and operators of early-stage commercial jet engines worldwide and specializes in the overhaul of the CF6-80C2, CF6-80A, CF6-50, and PW2000, through its world-class engine service center in Ft. Lauderdale, and engine test facility in Jupiter, Florida. CTS is searching for a Customer Program Manager to assume responsibility for technical and programmatic customer service, support, and logistics coordination. The position requires a driven, motivated, and determined manager with experience in the customer support and program management of aircraft engine MRO services, to create and manage tailor-made customer programs and drive customer satisfaction to new levels. The Customer Program Manager must be a knowledgeable, organized, and experienced leader with the capacity to succeed in a highly competitive engine maintenance industry. The successful candidate must collaborate with internal and external customers, manage engine MRO programs, and build a culture of success and continuous improvements through goal setting and achievement. The Customer Program Manager should possess the intellect and maturity to create goals based on customer KPI’s, devise a long-term strategy, and implement to completion. This is a key role for CTS Engines and will represent CTS with customers, the airline and aerospace industry, regulators, and related stakeholders. The Customer Program Manager must be a personable, service-oriented leader with a strong external network. The Customer Program Manager will have the ability to provide direction and leadership to CTS and be an advocate for the customer.
JOB RESPONSIBLITIES
Knowledge, Skills & Abilities:
Working Conditions / Environment / Special Requirements
General Commitment For all Employees
Full Time
$85k-111k (estimate)
03/20/2024
05/19/2024
The job skills required for Customer Program Manager include Customer Service, Leadership, Customer Satisfaction, Futures, Commitment, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Program Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Program Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Program Manager positions, which can be used as a reference in future career path planning. As a Customer Program Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Program Manager. You can explore the career advancement for a Customer Program Manager below and select your interested title to get hiring information.