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Position Title: Account Coordinator
Pay Grade: 11
Salary: $53,000 - $58,000
Let’s talk about Canteen One! We are the national account management arm for Canteen, the largest and most experienced food and retail service company in the United States. We help our clients take the best breaks possible by providing unique and customized office coffee, vending, market, and pantry programs from coast-to-coast.
An amazing opportunity to join Canteen One’s Client team working with Fortune 500 clients on a national basis! Our Account Coordinators support our Client Managers with program projects, client initiatives, and escalated service calls, while juggling multiple accounts and priorities. And talk about growth opportunities - solid career path!
Essential Duties & Responsibilities:
* First level escalation for unresolved client issues
* Resolve issues, such as installation delays, service problems, pricing or rate issues
* Resolve disputes between client locations and vendors
* Manage projects, such as new store openings and new client rollouts
* Communicate the client’s expectations to operations and customer service
* Determine internal resource requirements of projects based upon project needs
* Establish and communicate a usable schedule
* Provide project status summary reports and updates to Client Managers and other team members
* Support activities for Client Manager’s clients, such as: Service issues, product ordering, adding catalog items, ongoing client requests and questions, etc.
* Manage assigned lower-volume clients and build client relationships
* Run reports to verify information and proper system setup
* Validate catalog maintenance and service levels
Qualifications:
* High school diploma required; post-secondary education is strongly preferred, and a Bachelors’ degree preferred
* With a Bachelor’s degree, six months of equivalent advanced customer service experience is required - one year is strongly preferred; with a high school diploma, three years of equivalent advanced customer service experienced is required
* Excellent interpersonal communications skills required with proven ability to develop and maintain positive internal and external work relationships
* Timeliness and accuracy with the ability to prioritize and organize business requirements and workload
* Proficient with Microsoft Word and Outlook
* Intermediate Microsoft Excel experience required - not just data entry - i.e. calculations, VLookup
* Experience in an ERP program (i.e. JDE, SAP, Oracle, PeopleSoft) and report writer program strongly preferred
Apply to Canteen One today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Associates at Canteen Oneare offered many fantastic benefits.
Req ID: 1302827
Full Time
$60k-78k (estimate)
06/17/2023
07/02/2024
The job skills required for Account Coordinator include Customer Service, Account Management, Initiative, Pricing, Life Insurance, Client Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be an Account Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Account Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Account Coordinator positions, which can be used as a reference in future career path planning. As an Account Coordinator, it can be promoted into senior positions as an Account Executive - Advertising that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Coordinator. You can explore the career advancement for an Account Coordinator below and select your interested title to get hiring information.
If you are interested in becoming an Account Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Working with the Account Manager to understand client needs.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Account Coordinator jobs
While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
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Step 3: View the best colleges and universities for Account Coordinator.