The Pittsburgh Symphony, located downtown at beautiful Heinz Hall in Pittsburgh’s Cultural District, is hiring for the position of Development Coordinator. This role provides essential administrative assistance to the Development Department with a focus on Individuals and Events Teams gift entry and acknowledgement letters. The Coordinator reports to the Manager of Development Operations and provides ancillary support to the Manager of Individual Support, the Director of Special Events, and will serve as a Tessitura super-user for the entire Department.

Essential Duties and Responsibilities

• Assist with processing the daily mail deposit.
• Performs timely Tessitura data entry for Individual gifts to the Annual Fund, Endowment, Events, and special campaigns.
• Assists with posting and validation of daily deposits with Finance.
• Responsible for all receivable billings and following up on declined/expired credit cards.
• Responsible for generation of timely acknowledgement letters for Individuals and Events gifts
• Help the Manager of Individual Support with fundraising campaigns, including tele-funding and digital fundraising appeals (email/social media)
• Assist with regular management of donor records including but not limited to updating contact information, bios, obituaries, plan steps, etc.
• Support the tracking and implementation of individual donor benefits in tandem with Manager of Individual Support and Major Gifts Team.
• Support additional communication with donors as needed
• This document is a summary of the typical functions of the job not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties.

Required Education, Experience and Abilities:

• Bachelor’s degree or equivalent work experience
• 1-2 years of experience working in an office setting

• Exceptional computer skills; proficiency in Microsoft Excel, Word and mail merge; familiarity with CRM systems or other database programs
• Excellent editorial, written, and verbal communication capabilities, including clear and concise writing skills and strong attention to detail
• Ability to work independently but also as a member of a team

• Ability to successfully manage multiple projects with competing deadlines and perform well under pressure

• Ability and willingness to work irregular hours, including evenings and/or weekends when necessary

Preferred Education, Experience and Abilities:

• Previous work in a nonprofit setting
• Familiarity with Tessitura database software

Physical Requirements:

• Ability to work on a computer for extended periods of time
• Ability to operate related equipment, i.e. computer, copier, scanner

The specific statements shown in each section of the description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully.

Pittsburgh Symphony, Inc. recognizes that an individual with a disability may require a job modification/ accommodation to enable them to successfully perform a job function. Consideration will be given to such requests. Such requests should be directed to Human Resources.

Pittsburgh Symphony, Inc. provides equal opportunity to all qualified employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, genetic information, ancestry, national origin, age, physical or mental disability, marital status, veteran status, or any other class or category protected by local, state, or federal law.