In collaboration with patients, families (as defined by the patient) and staff across all disciplines and departments is responsible for providing assistance in dispensing prescription medications to patients.

PRIMARY TASKS & DUTIES:

Essential Duties (at least 5 that are non-negotiable duties and are absolutely pertinent to successfully completing the job without accommodations):

Provide assistance to the Pharmacist in dispensing prescription medications including performing quality control/inventory functions.
Prepare prescription medications for delivery to patients.
Enter prescription and patient information into pharmacy database and verify patient eligibility for pharmacy benefit.
Communicate with patients regarding prescriptions and provide other information as needed.
Assist in resolving patient issues/complaints when required.

Perform other duties as assigned.

PRIMARY ACCOUNTABILITIES:

Ensure all tasks provided and associated with patient care, patient administrative processes and related duties comply with all regulatory and accreditation standards including The Joint Commission and CommUnityCare Standard Operating Procedures and CommUnityCare Policies and Procedures.
Develop and maintain favorable internal relationships, partnerships with co-workers.
Interact respectfully and collaboratively with patients and their families, striving to develop favorable relationships with families.
Collaborate with all members of the care team in providing patient-centered care.
Ensure all actions, job performance, personal conduct and communications represent CommUnityCare in a highly professional manner at all times.
Uphold and ensure compliance and attention to all company policies and procedures as well as the overall mission and values of the organization.
Complete all mandatory training and maintain appropriate credentials/licensure.

Knowledge/Skills/Abilities:
ESSENTIAL FUNCTIONS/ KEY COMPETENCIES:

High level of skill at building relationships and providing excellent customer service.
Strong attention to detail and accuracy.
Excellent verbal and written communication skills.
Ability to accurately interpret doctors orders and refer questionable orders to the appropriate clinical staff.

MINIMUM EDUCATION:

High school diploma or equivalent

MINIMUM EXPERIENCE:
Demonstrated knowledge of medical/pharmaceutical terms and nomenclature.
Demonstrated familiarity with tools, technology, and systems typically found within most health care environments (i.e. personal computer skills, spreadsheets, word processing, patient records systems, EMR systems, etc.).

REQUIRED CERTIFICATIONS/LICENSURE:
(1) Current Pharmacy Technician registration with Texas State Board of Pharmacy.
(2) Current Health Care Provider Cardiopulmonary Resuscitation (CPR) certification through American Heart Association or American Red Cross. Will be required to maintain a current CPR certification during employment.