Opportunities available for a Quality Assurance Nurse Manager to join our Community Medical Group family!

At Community Medical Group, we are committed to finding the best talent and developing them into leaders. Joining our team means you will be part of a group dedicated to providing the best and highest quality of patient care and excellent customer service. We take pride in making a difference in the lives of our patients and their families.

In addition to our competitive pay, we also offer:

• 17 PTO Days
• 11 paid Holidays
• 1 Floating Holiday
• United Healthcare for our health, dental, and vison plans
• 401k
• Company paid Life Insurance
• An engaging work environment
• Growth opportunities plus so much more!

What do we need from you?

• Medical Assistant Certification
• Telehealth/call center experience preferred

Passion| Service | Integrity | Accountability

#CMGProud www.communitymedicalgroup.com

Summary

Medical Assistants in the patient services department play a crucial role in supporting healthcare providers and ensuring the smooth delivery of healthcare services to patients through telemedicine.

Duties and Responsibilities

1. Courteously answers telephones and directs calls to appropriate staff.

2. Records demographics in Electronic Health Record (EHR) system.

3. Verifies patients’ insurance information, addresses and telephone numbers to ensure proper billing and accuracy.

4. Provides excellent customer service for patients.

5. Types, records, reports, and correspondences. May use Windows XP for these tasks.

6. Receives and routes messages and documents.

7. Schedules follow-up physician appointments.

8. Notify the healthcare provider of any critical patient information or concerns.

9. Obtains and records patient medical history and personal data.

10. Assesses patients on initial visit and each follow up visit.

11. Facilitate communication between patients and healthcare providers during telehealth visits.

12. Explains physician’s instructions as needed.

13. Ensure that the patient understands the provider's instructions and recommendations.

14. Provides service in accordance with reimbursement, ethical and legal guidelines.

15. Writes daily notes according to the Federal and State guidelines.

16. Checks in and out patients in a timely, accurate, and professional manner.

Assumes responsibilities for self-development by continually striving to improve his/her knowledge through educational programs, attendance at workshops and conferences to keep all certifications up to date.

Observes confidentiality and safeguards on all patient-related information and medical facility operational data.

Ensures that all HIPAA/OSHA standards are in compliance.

Performs other duties as assigned.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• Monday to Friday
• Weekends as needed

Work setting:

• Clinic
• In-person

Application Question(s):

• What's your desired salary range?

Language:

• Spanish (Required)
• English (Required)

License/Certification:

• Medical Assistant Certification (Required)

Work Location: In person