Essential duties and responsibilities include the following:

• Assists patient in finding the appropriate support person, which may include where to park, which building and office to go to, and assists if needed with filling out paperwork.
• Assists patients in applying for Medicaid and/or related resources
• Contacts newly enrolled Medicaid patients through mail and/or telephone to schedule the first appointment.
• Monitors and coordinates patient services to determine proper appointments are provided.
• Prepares patient reports to follow patient care requirements.
• Works collaboratively with medical staff, patients, and insurers.
• Maintains patient confidentiality by complying with HIPAA standards.
• Assists in collecting, researching, and tracking patient records to comply with performance measures.
• Assists in generating and maintaining reports to provide data to managers and auditors.
• Follow up with patients and providers to establish satisfaction on care received.
• Collaborates with members of the health care team and other health professionals related to essential job duties.

Education & Experience:

High school graduate or GED plus one year certificate from college or technical school (health care field). Three to six months related experience and/or training; or equivalent combination of education and experience. Previous experience in a health setting is preferred.

Special requirements, qualifications, licenses, or certifications:

Must be able to pass certified application counselor and navigator.

Job Type: Full-time

Pay: From $16.89 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Language:

• Spanish (Required)

Work Location: In person