39 Guest Services Specialist Jobs in San Francisco, CA
Community Forward SF is Hiring a Guest Services Specialist Near San Francisco, CA
- Support our mission to promote stabilization, hope, and healing for women experiencing homelessness in San Francisco.
- Work collaboratively with clinicians, case managers, security and janitorial contractors, and other employees in an integrated team to meet shared goals.
- Ensure that clients are treated with dignity and respect, and that their physical, emotional, and psychological needs are adequately met while residing at the facility.
- Provide supportive individual peer counseling for guests as needed.
- Monitor and report on health & safety issues (including behavioral health issues) within the building; complete incident reports, safety exit documentation, and other paperwork as needed.
- Provide de-escalation and conflict resolution to guests as needed.
- Monitor all guests in the building to provide privacy and security.
- Respond effectively and in the moment to guest needs and requests.
- Assist guests with laundry, storage of belongings, hygiene supplies, donations, and other needs.
- In conjunction with site management, solicit, receive, and respond to guest input and feedback to improve program services.
- Assist in maintaining the cleanliness of the facility.
- Adhere to established policies and procedures.
- Attend trainings and meetings as needed.
- Other related duties as assigned.
- High School Diploma or G.E.D.
- Previous experience with the homeless population.
- Ability to work both independently and cooperatively.
- Ability to effectively de-escalate conflict
- Knowledge of homelessness, trauma, domestic/intimate partner violence, substance use disorder and recovery, HIV/AIDS, harm reduction, mental health disorders, neurodiversity, LGBTQIA communities, and systems of oppression.
- Ability to work sensitively with individuals from diverse cultures, languages, abilities, backgrounds, and identities.
- Ability to write and speak English effectively.
- CPR and first aid certification required within 90 days of hire.
- Bicultural, bilingual in Spanish or other San Francisco threshold languages
- Knowledge of San Francisco community resources.
- Experience working with at-risk client populations.
- Lived experience with homelessness and/or recovery.
- Peer Specialist certification or equivalent.
Job Summary
Full Time
Social & Legal Services
$38k-49k (estimate)
10/12/2023
05/12/2024
communityforwardsf.org
SAN FRANCISCO, CA
100 - 200
1978
WILLY HALL
$5M - $10M
Social & Legal Services
Related Companies
About Community Forward SF
Our Mission Community Forward helps the most vulnerable individuals of SF get off the street, find comprehensive services, and achieve stability so they may thrive. Our Vision We envision a San Francisco where every life counts. Everyone who has lost the ability to care for themselves will be given the support they need to gain control of their own lives. There will be no homelessness on the street, those with illness and addiction will be cared for, and everyone will be supported along a path toward permanent housing and self-sufficiency. Community Forward SF is a collection of vital programs... that insures our neighbors experiencing homelessness have effective services designed for their unique needs. Whether one needs housing, medical shelter, a safe place to become sober, or calm in the face of domestic violence - we care for those most vulnerable in our community. We are not just one program. We are a network of programs designed to work together to meet every stage of need. We have been serving San Francisco since 1978. In that time, weve seen our city change drastically, and continually evolve our services to meet new needs. We serve more than 6,000 San Franciscans experiencing homelessness every year. More than 80% of our clients are women. Were the citys leading agency addressing the unique needs of women and trans women.
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The job skills required for Guest Services Specialist include Guest Service, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Specialist positions, which can be used as a reference in future career path planning. As a Guest Services Specialist, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Specialist. You can explore the career advancement for a Guest Services Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Specialist job description and responsibilities
Successful guest specialists provide optimal customer service and ensure the safety and satisfaction of each guest.
03/14/2022: Sioux Falls, SD
Guest specialists must also be adept at record keeping and tracking reservations.
02/11/2022: New Britain, CT
Guest specialists greet each guest upon arrival and determine their accommodation needs.
02/15/2022: Ogden, UT
Guest specialists responsibility over safety of their guests and supervise other staff members when necessary.
01/19/2022: Peoria, IL
Guest specialists sometimes assist with cleanup and janitorial duties, depending on the circumstances.
03/11/2022: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Specialist jobs
A guest specialist must be at least 18 years of age and possess a valid state driver's license.
02/18/2022: Canton, OH
Have a clear escalation pathway.
01/27/2022: Indianapolis, IN
Understand the Google Ads certification process.
01/21/2022: Gainesville, FL
Prepare for the Google Ads exam.
03/23/2022: Bismarck, ND
Create a portfolio and gather customer reviews.
01/29/2022: Durham, NC
Step 3: View the best colleges and universities for Guest Services Specialist.
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