Data Entry / Customer Service Representative

We are currently seeking a highly motivated and detail-oriented individual to join our team as a Data Entry Specialist / Customer Service Representative. This position requires exceptional attention to detail, excellent communication skills, and professional telephone etiquette.

Location: Our office is located in St. Louis, MO, and this position requires 100% onsite presence from Monday to Friday.

Hours: The working hours for this role are from 8:00 am to 4:30 pm.

Position Type: This is a direct-hire position, offering long-term employment opportunities.

Salary: Starting at $20 per hour, with potential for growth based on experience and performance.

Education: A high school diploma or equivalent experience is required, while additional relevant qualifications are highly valued.

Responsibilities:

1. Data Entry: Demonstrated expertise in accurately and efficiently entering data into various computer systems and databases.

2. Customer Service: Providing exceptional customer service through phone calls, emails, or other communication channels. Handling inquiries, resolving customer issues, and maintaining a high level of professionalism at all times.

3. Transferring Information: Effectively transferring information from paper documents to electronic files, ensuring accuracy and completeness throughout the process.

4. Attention to Detail: Exhibiting a keen eye for detail to identify and rectify any inaccuracies or discrepancies in data entry.

5. Communication Skills: Displaying excellent written and verbal communication skills to effectively interact with customers, colleagues, and superiors.

6. Telephone Etiquette: Demonstrating professionalism and adhering to proper telephone etiquette while handlingcustomer queries and concerns.

7. Organizational and Time Management Abilities: Juggling multiple tasks efficiently, prioritizing workloads, and meeting deadlines effectively.

8. Microsoft Office Proficiency: Utilizing Microsoft Word, Excel, Outlook, and PowerPoint to perform necessary tasks, such as generating reports or organizing data.

By joining our team as a Data Entry / Customer Service Representative, you will play a crucial role in maintaining accurate records, delivering exceptional customer experiences, and ensuring the smooth operation of our business.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person