Overview

Want to work for the newest HVAC, Plumbing and Electrical Company in Memphis that sees your potential, values your expertise, and prioritizes your work/life balance? Comfort Dynamics in Tennessee could be who you’ve been searching for! We’re seeking a service-focused leader as our HVAC Service Manager to join our team. 

Our team is comprised of exceptional people who are passionate about their talents and abilities. It’s a two-way street. We recognize the vital role our team members play in the success of our business. We also realize the kind of place you work makes all the difference in your life. That's why we are family-oriented, focused on work-life balance, and supportive of the crazy turns life can take us. We challenge and channel team our members’ intelligence and ingenuity and provide them with a sense of, purpose, achievement, ample compensation and participation in Comfort Dynamics' success.

BENEFITS WE OFFER 

• Competitive Compensation Packages: $85,000-$115,000 (including comp plan)
• Paid Time Off (PTO)
• Health, Vision, and Dental insurance plans that you and your family can choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term, and Long-Term Disability
• Special Program Options: FSA, EAP, Legal Services, and Identity Theft

Responsibilities

WHO ARE YOU?

• Develop a culture of performance excellence to encourage employment growth
• Drive the HVAC department sales through training and development of the field technicians
• Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
• Coach service technicians on how to increase average ticket, closing rate and monthly truck revenue 
• Provide a constant flow of product and sales training
• Promote lead generation
• Monitor and control call backs and warranties
• Handle all escalated customer concerns by demonstrating 100% customer satisfaction
• High School Diploma or equivalent; Bachelor's Degree preferred
• An in-depth knowledge of HVAC systems for residential and commercial dwellings
• Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
• Ability to build business in the private sector, as well as the public sector
• Have an understanding of general HVAC design with have an overall general knowledge of HVAC material costs
• Positive energy and enthusiasm to drive sales and company growth
• Ability to prioritize, set goals, and manage multiple tasks, handle deadlines