Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and respond to guest inquiries
- Assist guests with order processes and questions
- Provide information about offerings
- Handle guest comments and resolve issues promptly and effectively
- Process payments and maintain accurate records
- Collaborate with other staff to ensure guest satisfaction
- Maintain a clean and organized area

Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with phone systems and computer software
- Strong communication and interpersonal skills
- Excellent problem-solving abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

Job Types: Full-time, Part-time

Pay: $13.00 - $15.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person