Description

The SBDC is the largest network of business advisors in the state, providing technical assistance to more small business and underrepresented businesses than any other organization in the state. Our advising is free and confidential, and we pride ourselves in being of service to all of our communities in the state of Oregon. We need your help to continue to deliver these amazing services to our small business communities.

The South Wasco Business Navigator functions as an integral part of the SBDC by supporting our numerous partners in South Wasco, assisting entrepreneurs and small business owners in overcoming inequities and barriers in their entrepreneurial journey. The Navigator provides entrepreneur support, project management, and values effective communication. This position completes a wide variety of tasks based on what is needed by South Wasco Business Bridge participants, SBDC clients, and Maupin Works members. The Navigator must be flexible with excellent organization skills, understanding of business, and office-related activities. The requirements listed below are representative of the knowledge, skill, and abilities that are essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The SBDC has a strong culture of being of service and lifetime learners. We work well independently and have a strong team both locally and statewide. We value equity, diversity and inclusion, and set a high standard for ourselves and colleagues. You will also have the opportunity to focus on what you are interested in or passionate about in business development.

ESSENTIAL JOB FUNCTIONS

1. Support and guide individuals to resources to start, grow, or recover their business. 
2. Communicate, coordinate, and track goals for program participants.
3. Work closely with SWBB to implement, evaluate, and improve programs.
4. Promote participant and member engagement in program meetings and activities.
5. Host a welcoming and accessible environment at Maupin Works for South Wasco Business Bridge participants, Small Business Development Center clients, coworking members, networking and event attendees
6. Respond quickly to inquiries via phone, text, and email 
7. Support and guide individuals to resources to start, grow, or recover their business. 
8. Communicate, coordinate, and track goals for program participants 
9. Work closely with SWBB to implement, evaluate, and improve programs
10. Complete intake systems for SWBB program participants, SBDC clients, and prospective MW members
11. Promote participant and member engagement in program meetings and activities
12. Schedule and organize outreach and engagement events to promote SWBB, and SBDC programs
13. Lead outreach and engagement efforts to build relationships with other relevant businesses, community-based organizations, financial service organizations, and networks that impact, inform, and support the clients and communities we seek to serve 
14. Support and engage in activities to further the mission, vision, and strategic plan of SWBB, SBDC, and MW organizations 
15. Use web-based database to track and record client counseling activities and hours, and submit written reports upon request.
16. Require limited travel throughout the central gorge.
17. Maintain a high degree of client confidentiality and follow policies and procedures of the Oregon Small Business Development Center Network and Columbia Gorge Community College.
18. Be an SBDC and small business ambassador 

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Requirements

EXPERIENCE

Experience in working with numerous stakeholders and community partners, and managing projects and/or programs. Demonstrated experience in communication, outreach and community engagement. Experience providing technical assistance to small businesses and entrepreneurs in a plus.

EDUCATIONAL BACKGROUND

Minimum of High School Diploma or equivalent 

Minimum of 2 years of applicable experience

REQUIRED KNOWLEDGE, SKILLS, AND PERSONAL QUALIFICATIONS

Able to work in a diverse team and a diversity of clients

Strives to create and support an inclusive work environment that is committed to providing equitable services to all of our clients.

Works well without close supervision.

Demonstrates proficiency in word processing, spreadsheet, and databases.

Follows through to completion of assigned tasks.

Possesses problem solving and decision-making abilities.

Possesses good communication skills (writing, spelling, listening, and speaking).

Demonstrates knowledge and good judgment in matters of college policy and procedures.

Dresses and maintains self in a professional manner.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee is occasionally required to walk; use hands to handle, or operate computers, objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Position information 

Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. We are most interested in finding the best candidate for the job. We would encourage you to apply, even if you don't meet every one of our qualifications listed. If you are unsure whether you meet the qualifications for this position, please feel free to contact us to discuss your application. 

Open until filled.

This is a grant funded position. Continuation of position dependent on continued funding after the grant end date.

Starting salary expectations based on qualifications, experience, and internal equity.

Please include a resume, and letter of interest with your application materials