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Make your next move an expert one.
At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.
Why Colliers?
Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.
Job Summary
The Senior Client Services Coordinator is responsible for providing exceptional dedicated or shared support to an assigned broker or team of brokers. The Senior Client Services Coordinator provides quality administrative and marketing support services, including project management, drafting presentations; listings preparation; complex transaction administration; creating and editing marketing materials; and some client support.
Core Responsibilities:
Marketing
Serve as a brand champion by implementing and maintaining a high standard of design, format, and production
Create and execute print and digital materials for brokers' listings (offering memorandums, BOV's, etc.) to brokers' and clients' satisfaction
Initiate and manage overall marketing campaign for brokers' listings (eblasts, websites, events, etc.)
Update and maintain property listings on various websites (Colliers.com, CoStar/LoopNet, RediCatylist, RCM, Crexi, etc.)
Create and coordinate content for templated and/or semi-custom business development (pitches, proposals, invitations, etc.)
Create and compile customized client and customer information packages including matrices, maps, aerials, demographics, etc.
Maintain records of correspondence, complete marketing update reports and client activity reports
Write or edit content for spelling, grammar, and layout
Conduct market research and compile information (real estate market facts and figures, ownership information, comparables, demographics, community drivers, chamber information, etc.)
Administration
Balance multiple activities and projects at a time for multiple members of the team
Assist the business unit with administrative tasks, such as entering expense reimbursements, entering third party invoices, scheduling business-related meetings and appointments, updating pipeline reports, submitting Million Dollar Club applications, etc.
CRM/Database management with multiple target populations
Provide general administrative support (e.g., file management, general office maintenance, and correspondence)
Assist in management and coordination of transaction (listing agreements, RFPs, LOIs, confidentiality agreements, commission agreements, etc.) and due diligence processes
Complete deal sheets and submit completed deals and supporting paperwork into Our Deals
Maintain brokers' Colliers-branded resumes and profiles on various social media and networking outlets (e.g., Colliers.com, LinkedIn, Twitter, Facebook, ACBR, CoStar, etc.)
Client Support
Liaise with clients to coordinate information, organize meetings, and obtain required documentation
Liaise with broker(s) regarding listing inquiries
Other duties as assigned
Required Knowledge, Skills, and Attributes
Bachelor's degree
Minimum 2 years of related experience preferred; relevant experience may be substituted for education.
Previous commercial real estate experience considered an asset
Intermediate proficiency with Adobe Creative Creative Cloud: InDesign and Acrobat
Basic proficiency with Adobe Creative Creative Cloud: Photoshop and Illustrator
Intermediate to advanced proficiency with Microsoft Office Suite
Exceptional customer service, organizational, and prioritization skills
Strong work ethic
Excellent time management skills with ability to work quickly under pressure, deal with multiple deadlines, effectively handle stressful situations, and work with minimal direction/supervision
Excellent communication, follow-through, and follow-up skills
Strong editing and proofreading skills
Ability to solve problems involving several options in situations
High degree of professionalism and passion for success; ability to interface with top level executives
Self-starter and team player with a strong attention to detail
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Make your next move an expert one and join us as we lead the industry into the future.
Direct applicants only please, no agencies.
Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact
Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at canada.careers@colliers.com.Full Time
$54k-67k (estimate)
01/07/2024
04/13/2024
colliersparrish.com
PLEASANTON, CA
100 - 200
1974
$10M - $50M