Company DescriptionEstablished in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30 offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.Job DescriptionClient Facing Service Professionals handle incoming phone calls regarding various service inquiries on Bank accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Experience in Debit/Credit Card/Retail bank servicing is a plus and candidates may be eligible for transition to Client’s Card Servicing team after achieving 4 months of experience in Client Facing environment. Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service centerQualificationsBachelor’s Degree 2 years of industry related experience Series 7 licensed Client Facing Cold-callingExcellent Communication skillsAdditional InformationPlease contact:Shakti Ghodadra973-637-1918shakti.ghodadra(@)collabera.com