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Field Service Technician (Remote Work in IA/WI)
COLDJET Madison, WI
$51k-64k (estimate)
Full Time 11 Months Ago
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COLDJET is Hiring a Remote Field Service Technician (Remote Work in IA/WI)

About the Job
Company description:
We solve the world’s cleaning and transport cooling problems with products that are environmentally sustainable, do not generate waste streams, and are occupationally safe. Our dry ice cleaning and dry ice production products put recycled CO2 to work - replacing harmful processes with a water-free, waste-free, and chemical-free solution.
Cold Jet is the global leader in dry ice technology. We are growing rapidly and we will continue to maintain our dominant market position by hiring, training, and retaining talented, energetic, and entrepreneurially-minded individuals around the world.
Our Culture:
We have built a culture that encourages success and also promotes an environment of innovation and free-thinking. Initiative, hard work and achievement are attributes that we value and they do not go unnoticed.
We set challenging goals for individuals, and our company as a whole, and those that perform and produce results are rewarded, both financially and professionally. The opportunities are limitless for those that take part in steering the company to success and driving the company to further growth.
For more information about Cold Jet, please visit www.coldjet.com.
The Position:
We are currently looking for a Field Service Technician to join our US team and be based in Iowa or Wisconsin. This is a field-based, customer-facing role, primarily travelling to customer sites performing installation, maintenance and service work. You will also be responsible for building a positive relationship with customers and peers, as well as completing necessary administrative tasks. As the ideal candidate you are an independent go-getter and team player with a positive attitude making customer satisfaction and technical performance your priority.
Your Responsibilities:
  • Provide installation, service, training and troubleshooting support on dry ice production equipment and dry ice blasting machines at our customers’ facilities. The primary work base location for this position is Iowa/Wisconsin.
  • Drive customer satisfaction through proactive communication and commitment to resolving their requests
  • Complete administrative follow-up tasks (electronically) after visiting customer site
  • Ensure that safety and quality standards are met
  • Take and respond to emergency customer service calls, taking turns with colleagues to answer the 24/7 service line
  • Identify customer needs and requirements and create proposals in collaboration with the Customer Service Coordinator
Equal Opportunity Employer
About ColdJet
Cold Jet is an innovative, energetic company that prides itself in the design, production, and sales of world-class, state-of-the-art dry ice technology. Cold Jet is managed by a knowledgeable and experienced team of dynamic and dedicated professionals, working towards a clear vision. Through their leadership, individuals and teams achieve challenging and focused goals, fostering personal achievement and loyalty to a company that values a job well done.By recruiting, hiring, training and retaining the most talented professionals, we continue to build our legacy of innovation and excellence. Learn more about our culture at careers.coldjet.com

Job Summary

JOB TYPE

Full Time

SALARY

$51k-64k (estimate)

POST DATE

05/05/2023

EXPIRATION DATE

04/25/2024

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The job skills required for Field Service Technician (Remote Work in IA/WI) include Field Service, Installation, Customer Service, Troubleshooting, Leadership, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Technician (Remote Work in IA/WI). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Technician (Remote Work in IA/WI). Select any job title you are interested in and start to search job requirements.

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