The Housekeeping Manager is responsible for overseeing and managing the operations of the housekeeping department, ensuring that all procedures are completed according to the property's standards. This role is crucial in maintaining the cleanliness and quality of the hotel's guest rooms and public areas, contributing to an exceptional guest experience.

Position Information: Full-Time, Salary range 35,000-45,000.

Essential Functions for a Housekeeping Manager:

• Hire, train, coach, supervise, and, when necessary, terminate employees in the housekeeping department, fostering a motivated and high-performing team.
• Achieve labor goals as established by the budget and forecast, effectively managing staffing levels and scheduling to optimize productivity and cost-efficiency.
• Organize and implement incentive programs to recognize and reward outstanding performance, boosting employee morale and motivation.
• Maintain the purchase order book, checkbook, and complete the monthly purchase report, ensuring accurate records and efficient inventory management.
• Prepare and conduct timely and accurate performance reviews with staff, providing constructive feedback and identifying areas for growth and development.
• Conduct monthly employee meetings to communicate updates, address concerns, and foster a positive team dynamic.
• Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards, taking corrective action as needed.
• Perform beginning and end-of-month inventory of all guest supplies and linens, placing orders as necessary to maintain adequate stock levels.
• Assist all housekeeping departments in securing the necessary supplies and tools for the completion of their jobs, ensuring they have the resources to perform their duties effectively.
• Prepare daily and weekly inspections of guestrooms and conduct daily walk-throughs of public areas to ensure standards are being met consistently.
• Establish schedules and plan daily work assignments, ensuring efficient allocation of resources and timely completion of tasks.
• Prepare daily guestroom reports and trace reports, monitoring occupancy levels and ensuring accurate data for operational planning.
• Respond promptly to guest questions and resolve complaints, prioritizing guest satisfaction and maintaining the hotel's reputation for excellence.
• Maintain and organize the lost and found, ensuring proper handling and storage of unclaimed items.
• Ensure effective communication between the front desk and housekeeping departments, facilitating seamless operations and guest experiences.
• Demonstrate positive leadership characteristics, setting an example for the team and fostering a culture of professionalism and accountability.
• Ensure all guests are greeted warmly and promptly, contributing to a welcoming and hospitable environment.
• Maintain a high standard of excellence throughout the hotel, upholding the property's reputation and brand standards.
• Keep the work area neat and organized, promoting a professional and efficient work environment.
• Conduct oneself in a professional manner at all times, representing the hotel's values and standards.
• Maintain a safe working environment and immediately report all unsafe conditions, prioritizing the safety of employees and guests.
• Maintain a good working relationship with all departments, promoting collaboration and cooperation across the hotel.
• Comply with all policies and procedures set forth by the property's Employee Handbook.

Qualifications for a Housekeeping Manager:

• Minimum of two years of housekeeping or laundry experience required, with one year of supervisory experience preferred.
• High school diploma or GED equivalent.
• Knowledge of chemicals and the operation of industrial machines used in housekeeping.
• Ability to organize and prioritize tasks to meet deadlines and ensure efficient operations.
• Capable of working with minimal supervision, demonstrating self-motivation and accountability.
• Maintain a professional appearance at all times, reflecting the hotel's brand and standards.
• Excellent teamwork skills, with the ability to collaborate effectively with colleagues across departments.
• Strong communication skills, both verbal and written, to interact with staff and guests effectively.
• Ability to work well under pressure and adapt to changing situations and demands.
• Flexibility to work any day of the week and any hour as required by the position.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per hour

Schedule:

• 8 hour shift

Ability to Relocate:

• Tillamook, OR 97141: Relocate before starting work (Required)

Work Location: In person