35 Senior Support Analyst Jobs in Tucson, AZ

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Senior Student Support Specialist

Higheredmilitary

Tucson, AZ | Full Time

$48k-63k (estimate)

1 Day Ago

Senior Supply Chain Analyst

Cordia Resources by Cherry Bekaert

Tucson, AZ | Full Time

$89k-115k (estimate)

2 Days Ago

Accounting Analyst Sr

Tucson Medical Center

Tucson, AZ | Full Time

$63k-76k (estimate)

Just Posted

Senior Support Analyst

Cognizant

Tucson, AZ | Full Time

$74k-96k (estimate)

3 Weeks Ago

Senior Support Analyst

Cognizant

Tucson, AZ | Full Time

$74k-96k (estimate)

3 Weeks Ago

Desktop Support Analyst

Robert Half

Tucson, AZ | Per Diem

$54k-68k (estimate)

2 Months Ago

IT Support Computing Analyst III

Arizona

Tucson, AZ | Full Time

$43k-53k (estimate)

5 Months Ago

IT Support Computing Analyst II (Multiple Positions)

Arizona

Tucson, AZ | Full Time

$63k-79k (estimate)

1 Month Ago

Sr Manufacturing Financial Analyst

Nvent

Tucson, AZ | Full Time

$87k-109k (estimate)

1 Day Ago

Contract Analyst, Senior

Arizona

Tucson, AZ | Full Time

$76k-98k (estimate)

1 Week Ago

Contract Analyst, Senior

Arizona

Tucson, AZ | Full Time

$76k-98k (estimate)

1 Week Ago

Senior Supply Chain Analyst 16464151

Cordia Resources by Cherry Bekaert

Tucson, AZ | Full Time

$89k-115k (estimate)

1 Week Ago

Senior Operations Research Analyst (Contingent)

KIHOMAC

Tucson, AZ | Full Time

$86k-110k (estimate)

3 Weeks Ago

Senior FOIA Analyst

Contact Government Services

Tucson, AZ | Full Time

$81k-98k (estimate)

4 Months Ago

Senior Systems Analyst

Contact Government Services

Tucson, AZ | Full Time

$89k-108k (estimate)

4 Months Ago

Senior Representative, Customer Support (Parts)

Sears Holdings

Tucson, AZ | Full Time

$40k-53k (estimate)

Just Posted

Senior Analyst, Security with Security Clearance

ClearanceJobs

Tucson, AZ | Full Time

$52k-78k (estimate)

4 Days Ago

Senior Enterprise Risk Analyst -ERM

VWCU Re-Brand

Tucson, AZ | Full Time

$85k-112k (estimate)

1 Month Ago

Senior Electrical Production Support Engineer

RTX

Tucson, AZ | Full Time

$99k-118k (estimate)

2 Months Ago

Compensation Analyst I, II, Sr., or Lead

UNS Energy

Tucson, AZ | Full Time

$69k-84k (estimate)

1 Day Ago

Compensation Analyst I, II, Sr., or Lead

TUCSON ELECTRIC POWER

Tucson, AZ | Full Time

$69k-84k (estimate)

1 Day Ago

Remote Sr. Oracle Fusion Financials Cloud Analyst

Kforce

Tucson, AZ | Full Time

$86k-104k (estimate)

4 Days Ago

Compliance Business Control Sr Analyst - Hybrid

Citi

TUCSON, AZ | Other

$81k-103k (estimate)

1 Month Ago

Clearance Processing Center, Security Senior Analyst (Hybrid)

RTX

Tucson, AZ | Full Time

$98k-118k (estimate)

4 Days Ago

Energy Settlements Analyst I, II or Senior

TUCSON ELECTRIC POWER

Tucson, AZ | Full Time

$73k-86k (estimate)

1 Month Ago

Rates Administration Analyst I, II or Senior

UNS Energy

Tucson, AZ | Full Time

$82k-100k (estimate)

1 Month Ago

Energy Settlements Analyst I, II or Senior

UNS Energy

Tucson, AZ | Full Time

$73k-86k (estimate)

1 Month Ago

Senior Support Analyst

$74k-96k (estimate)

Full Time | Business Services 3 Weeks Ago

Save

Cognizant is Hiring a Senior Support Analyst Near Tucson, AZ

Senior Support Analyst

2. Key Responsibilities – list what the person will be doing on a day to day basis:

Project Manager with Desktop support background, working with key stakeholders directly and help setting up the desktop support practice at the site which includes project managing the initial site setup with other partners.

Day to day roles

Troubleshoot technology issues.

Install and maintain equipment and software.

Ask questions to pinpoint the problem.

Perform remote troubleshooting.

Help new employees set up their workstations.

Maintain and upgrade equipment as needed.

Train new employees to use a company's software and apps.

Work with existing vendors to evaluate new technology.

Respond to ad hoc and urgent requests.

Advise executives on the best technological solutions for an organization.

Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency.

Test, install and set up application programs on user workstations.

Test network connections.

Train end users when new software or IT regulations arrive at a company.

Management Skills

1. Leading project planning sessions

2. Coordinating staff and internal resources

3. Managing project progress and adapt work as required

4. Ensuring projects meet deadlines

5. Managing relationships with clients, vendors and all stakeholders

6. Overseeing all incoming and outgoing project documentation

7. Designing risk mitigation plan

8. Conducting project review and creating detailed reports.

9. Compliance with BHP Technology standards

10. Provide Town Hall and other Special Event meeting support as required.

11. Provide face-to-face status updates of progress to stakeholders

12. Management of hardware failures - coordinate with hardware maintenance service provider for delivering replacement parts to BHP site and the physical installation of the replacement parts.

13. Asset Management - Manage equipment and supplies to support.

14. Testing assistance for project teams and facilitating service transition to BAU/operations.

15. Monitor and implement the appropriate BHP Security Controls.

16. Small project support such as floor/equipment setup or decommissioning.

17. Main Computer Room (MCR) health checks with BHP third party vendors.

18. Managing storage of equipment and supplies within the IT store room.

19. Manage blueprints of cabling and co-ordinate with interfacing vendors

Essential Skills:

Desktop support engineers use their problem-solving skills to develop solutions for various IT-related issues. Strong problem-solving skills help resolve these problems in a timely manner, all while ensuring the efficient use of a company's resources.

Communication skills: Desktop support engineers use their communication skills to effectively work with and interact with a variety of people. This skill allows them to relate to each customer or colleague in a language they can understand. Their communication skills also help them ask the right questions when attempting to resolve a problem.

Teamwork skills: Because desktop support engineers work in a team setting, it's important to know how to embrace this type of environment. This means effectively collaborating with your teammates, providing them with support and assistance and giving them credit for their success.

Technology skills: In order to help with IT-related issues, desktop support engineers need a strong understanding of computers and computer networks. The more knowledge you have in this area, the greater level of support you can provide.

Travel required : YES

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$74k-96k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

08/01/2024

WEBSITE

cognizant.com

HEADQUARTERS

PITTSBURGH, PA

SIZE

>50,000

FOUNDED

1998

REVENUE

$10B - $50B

INDUSTRY

Business Services

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About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

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The job skills required for Senior Support Analyst include Problem Solving, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Support Analyst. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Senior Support Analyst positions, which can be used as a reference in future career path planning. As a Senior Support Analyst, it can be promoted into senior positions as a Logistics Analyst IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Support Analyst. You can explore the career advancement for a Senior Support Analyst below and select your interested title to get hiring information.