COGNIZANT CONSULTING

Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value.We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and is increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!

The Role

Our Travel & Hospitality consulting practice is looking for a Manager within our Aviation practice, with expertise the Loyalty space, both from a strategic and programmatic perspective, to join our journey. We’re looking for someone who can problem solve, is a self-starter and is able to deal with ambiguity amongst several different issues facing our clients. As a member of our team, you will be responsible for the area of Loyalty for our Transportation and Aviation Clients.

Our team has been rebuilding since the end of the COVID pandemic, and we are looking for strong consulting individuals that will be able to help continue grow our practice. With continued demand, our airline clients are continuing to look at working with Cognizant to help solve issues related to operations and optimize the way they operate. We are looking for a candidate with strong aviation expertise and can help continue to work in this space. In this role, you will also be critical in mentoring more junior team members as they continue to grow on their consulting journey with Cognizant.

We’re looking for Consulting Managers who can deliver within Cognizant’s Five Pillars of Consulting Excellence, which are: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Manager, Consulting (which is a Senior Manager level position) this means leading a team of Consultants through a client-facing engagement, managing escalations, and serving as a the owner of a workstream; maintaining expertise in your domain; meaningfully contributing to the sales process through a mix of RPI development, client presentations, financial modeling, pricing strategy, and flawless delivery; creating service offerings and/or client partner training materials; and contributing to PeopleCare initiatives, recruiting, and mentoring.In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Our solutions are in demand and we’re passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!

Responsibilities

• Consult directly with our clients and provide advisory services designed to help them solve their most complex business and technology challenges focusing on the area of Loyalty and Customer Experience
• Extensive experience in Product Management; someone who has demonstrated ability to define product requirements, create product roadmap, prioritize product backlog by aligning with business, create features / stories with clear acceptance criteria, work closely with Dev team to provide necessary support on development and liaise with business as needed.

·Manage and direct a small-to-medium team of Consultants through client engagement, analysis, business case development, and the development of focused and contextual solutions

·Lead communications with project stakeholders, including status reporting, priority setting, and timely issue resolution

·Contribute to the thought leadership of your practice and contribute to one or more practice initiatives or service offerings (e.g., Strategic Consulting Points (SCPs), the building of consulting assets or solutions)

·Encourage and facilitate the business development activities of project teams through activities such as opportunity validation, strategy approval, RFI support, storyline, proposals, & client presentations

·Engage with client contacts to generate leads and identify new opportunities for consulting services

·Recognize, capture, store, and promote the sharing of engagement collateral and IP (e.g., blogs, white papers, case-studies, articles)

·Supports the implementation of one or more practice initiatives or service offerings (e.g., Strategic Control Points (SCP), consulting assets, solutions)

• Serve as a people leader within Consulting, supporting professional development of the team

Leadership skills including conducting recruitment activities, support onboarding, contribute or conduct performance reviews, lead career growth discussions with Business Analysts, Consultants, and Senior Consultants.

Qualifications

• The track record and experience to achieve the above, which includes ideally 6-8 years of management consulting experience, where at least 2 of those (though ideally 4 ) have been Digital technology (business or technical consultative) team lead experience
• Bachelor’s degree in a relevant field, such as Information Technology, Business, Communications, Finance, Logistics, Marketing, Engineering, or equivalent
• The ability to set and manage multiple project plans for a single client; a command of project management principles and a track record of applying them to drive transformation successfully
• Experience leading technical and non-technical initiatives; previous experience coordinating workstreams in multi-team projects, ideally using an onsite / offshore model
• Leadership skills that bring out the best in others; the ability to oversee multiple Consultants and non-consultants who are working toward a common goal – the best possible outcome for a client
• A desire to work with enterprise-level clients and the ability to manage through complexity
• Relevant domain, industry, or product certifications, depending on your industry/capability majors and minors (BFS, CMT, Healthcare, Life Sciences, Tech Modernization, Enterprise Process, etc)
• Experience with program quality frameworks, methods, and tools (e.g., Six Sigma)
• MBA or PGDM degree Preferred

·Personal leadership and a desire to create a culture that enables exceptional outcomes; the embodiment of Cognizant’s Core Values of: Start with a point of view; Seek data, build knowledge; Always strive, never settle; Work as one; Create conditions for everyone to thrive; Do the right thing, the right way.

Benefits: Cognizant offers the following benefitsfor this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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