Fulfillment Client Service Specialist - Dallas, TX

Summary

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Dallas team? If you answered yes to these questions, then we have a position you should apply for!

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting companygoals and providing exceptional customer service.

Responsibilities

• You will be in direct contact with clients –processing orders, resolving any issues, request for assistance
• Ability to respond promptly to client questions and concerns
• Helping clients to use Cogency's proprietary applications (training provided)
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Reviewing legal documentation –attention to detail is a must.
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full time; M-F Hours: 9:00 a.m. - 5:00 p.m