Fulfillment Specialist - DOver, DE

Summary

Cogency Global is a leader in corporate compliance is seeking a Client Service Specialist to work with our clients at Corporations, Law Firms, Lending Institutions or Small Businesses to provide legal and compliance services. Primary objectives include managing a dynamic workflow in an efficient manner, providing sustained operational excellence, meeting companygoals and providing exceptional customer service.

Responsibilities

• You will be in direct contact with clients– processing orders, resolving any issues, request for assistance
• Drive multiple days a week to the Secretary of State.
• Helping clients to use Cogency's proprietary applications (training provided
• Guiding clients through the process of working with state and local public offices
• Working with public offices and commercial agents on the client's behalf
• Reviewing legal documentation –attention to detail is a must
• Multi-tasking effectively
• Excellent customer service skills
• Proficient in Microsoft Office programs (especially Word, Excel, and Outlook software)
• Team player
• Great written and verbal communication
• Bachelor’s degree / Certified Paralegal
• Prior Corporate knowledge and paralegal experience is preferred (Other duties may be assigned to meet business needs)

Requirements

• Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software
• Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.
• Must be able to multi-task effectively, work to high standards of quality and meet deadlines
• The ability to work independently and function as part of a team.
• BA degree

Additional Information

Job Type: Full-time Non-Exempt; M-F Hours: 9:30 a.m. - 5:30 p.m. or 10:00 a.m. - 6:00 p.m.