34 Field service technician Jobs in Marietta, GA
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Cobb County School District is Hiring a Field service technician Near Marietta, GA
REQUIREMENTS :
Educational Level : Associate degree in computer science, information systems, or other related field, or
equivalent work experience
Certification / License Required : A and / or Network certification preferred
Experience : 3 years of experience in supporting desktop software and hardware products and problem solving / troubleshooting
Physical Activities : Routine physical activities that are required to fulfill job responsibilities
Knowledge, Skills, & Abilities : Written and oral communication
The Board of Education and the Superintendent may accept alternatives to some of the above requirements.
ESSENTIAL DUTIES :
Demonstrates prompt and regular attendance.
guidelines and timelines.
Uses sound judgment to determine if modifications to network and desktop policies are warranted.
Creates application objects as needed and makes network and desktop OS modifications based on analysis and judgment of end-user requests.
Uses systems analysis to perform troubleshooting for operating system, network connectivity, standard and proprietary applications.
Conducts basic troubleshooting including systems analysis techniques for resolving calls related to user accounts, full range of MS Office Suite Applications and other approved software applications used in the school district.
Performs network and desktop-based detection of viruses to detect, contain, and / or eliminate outbreaks.
Provides limited one-on-one desk side training for customers requiring assistance on standard software applications and / or IT equipment.
Provides general technical support for all dial-in / remote access systems.
Uses sound judgment to ensure technical safeguards are maintained to provide controlled user access; integrity of electronic mail, applications, and user data.
Provides constructive feedback and commitment to continuous improvement.
Provides support and consultative services to the end-user community in response to service requests from the
Customer Care Center (CCC).
Performs other duties as assigned by appropriate administrator.
Last updated : 2024-04-24
Job Summary
Full Time
Elementary & Secondary Education
$58k-77k (estimate)
04/25/2024
04/29/2024
cobbk12.org
MARIETTA, GA
7,500 - 15,000
Private
CHRIS RAGSDALE
$1B - $3B
Elementary & Secondary Education
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