CoAd Summary:

CoAdvantage is a leading human resource solutions provider for small to mid-sized companies. We are HR experts who partner with small businesses nationwide to administer payroll, benefits, workers' compensation and core HR management. Headquartered in Bradenton, Florida, CoAdvantage has offices throughout Florida, Georgia, Alabama, Texas, Oklahoma, Colorado, California, North Carolina, New Jersey and New York, and serves more than 100,000 worksite employees in all 50 states. We're looking for the best professionals in our markets who are interested in building a successful and rewarding career and be part of a focused, energetic team dedicated to delivering excellence to America's small business owners.

Position Summary:

This position is responsible for HRIS administration and client support of CoAdvantage technology systems to include, but not limited to implementation, training and support of software application for new and existing clients. . Follow project standards within established timeframes and at defined quality levels, and ensure projects are completed according to client specifications. Work performed is typically moderately complex.

Essential Job Functions:

• Supporting all CoAdvantage clients by performing client demonstrations, training and ongoing product support of CoAdvantage's Additional Products portfolio, including but not limited to:
  • Learning Management, Performance Management, I-9s, Applicant Tracking, Compensation Analysis, Benefit Administrative Systems
  • Other systems that may be used or offered by CoAdvantage.
• Providing product training to all CoAdvantage clients as needed. 
• Provide outstanding quality customer support with a high degree of customer satisfaction, technical expertise, thorough and timely response to customers
• Billing and reconciliation of vendor invoices
• Provide management with timely updates and reports on all the above objectives.
• Prepare activity reports for review by management.
• Demonstrate a thorough knowledge of CoAdvantage's overall value proposition including all products and services offered by CoAdvantage.
• Conduct all activities in a manner that supports CoAdvantage's mission, vision and values and confidentiality guidelines.
• Perform other duties and projects as required by management.

Required Skills and Experience:

• Good verbal and written communication skills.
• Good interpersonal skills: able to work well with a wide range of people.
• Good coaching skills.
• Strong organizational and time management skills.
• Demonstrate dependability through good attendance and adherence to timelines and schedules.
• Good follow through on projects and deliverables.
• Excellent analytical skills.
• Good problem-solving skills.
• Demonstrate resourcefulness and ability to take initiative in development and completion of projects.
• Strong sense of customer service.
• Strong proficiency in PC applications and web-based solutions delivered in a business to business environment, preferably experience working with HRP or other HRIS systems.
• Able and willing to learn and retain information about CoAdvantage's products, services and technology based solutions.

Educational and Professional Licensing or Certification Requirements:

• Bachelor Degree or relevant, equivalent business experience.
• PEO experience preferred
• 3 years of technology system demonstration experience.
• Past experience working with HR related technologies.

EOE