24 Customer specialist Jobs in Philadelphia, PA
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CLIQ Jewelry/ Superfit Inc. is Hiring a Customer specialist Near Philadelphia, PA
We are Fine jewelry manufacturer looking for a Client Success Specialist to enthusiastically guide our clients and stakeholders through their customer journey.
This position’s responsibilities include receiving and routing phone calls, managing package intake / outtake, ensuring security and safety protocols are met, and generally assisting in the running and maintaining of a busy front office.
At times, you may be asked to work with our marketing director to help create social media content for the shared benefit of our social media platforms as well as coordinating with our clients social media platforms.
To be successful in this role , you should be an excellent communicator with a positive attitude and outgoing personality.
You are familiar with Microsoft office business applications and will help continue to bolster our reputation as a company that offers excellent customer support via phone, email, and at times, in person.
To grow with our company you can use this role to gain product and industry knowledge that can can be used in areas like Client Success Management, or Marketing / Social Media management
Responsibilities :
- Receiving incoming calls
- Understanding clients needs and re-directing them to appropriate party
- Receive clients and guests following established security protocols.
- Respond to customer inquiries in a timely manner via phone and email.
- Update internal databases with information.
- Gather customer feedback and share with product and marketing teams.
- Generating social media content
Requirements :
- Experience as a Customer Support Specialist or similar Customer Service role
- Positive and outgoing personality
- Excellent communication and problem-solving skills
- Patience when handling challenging clients and experience in dispute resolution.
- Familiarity with popular social media platforms and current social media styles and trends
Desired Qualifications
- Experience working in the fine jewelry or hospitality industries.
- Working understanding of QuickBooks and Microsoft office suite
Why you’ll love working with us :
- Full Health Benefit
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Friends and family jewelry discount!
Last updated : 2024-04-27
Job Summary
Full Time
Retail
$56k-73k (estimate)
04/29/2024
05/02/2024
The job skills required for Customer specialist include Customer Service, Problem Solving, Customer Support, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer specialist positions, which can be used as a reference in future career path planning. As a Customer specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer specialist. You can explore the career advancement for a Customer specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
05/01/2022: El Paso, TX
Responding promptly to customer inquiries.
03/04/2022: Elyria, OH
Communicating with customers through various channels.
04/11/2022: Saint Cloud, MN
Acknowledging and resolving customer complaints.
02/20/2022: Los Angeles, CA
Knowing our products inside and out so that you can answer questions.
04/22/2022: Denver, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
04/10/2022: Long Beach, CA
Give credence to customer complaints.
05/08/2022: Kingsport, TN
Understand The Needs Of The Business.
02/20/2022: Tallahassee, FL
Listen attentively and actively.
03/12/2022: Madison, WI
Make the customer feel comfortable.
03/03/2022: Schenectady, NY
Step 3: View the best colleges and universities for Customer Specialist.
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