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Join Cleveland Clinic’s South Pointe Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family.
This community-based teaching hospital is a prominent figure in the communities in and around Cuyahoga County known for its quality patient-centered care and active participation in community programs, events, and volunteer activities.
Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
As a Patient Guest Services Assistant, you will provide customer service by providing directions to patient rooms or other areas of South Pointe Hospital, serve as local resource to visitors, and ensure a safe environment for patients, guests and caregivers.
The ideal future caregiver is someone who :
Thrives in a team environment.
Has excellent communication, customer service and problem-solving skills.
Acts in a professional, friendly and helpful manner.
Demonstrates a strong work ethic and positive attitude.
Opportunities to interact and make a positive impact on patients, visitors, and caregivers, and opportunities for vertical growth are just a couple reasons why this role would matter most to the right future caregiver.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you.
Here, you'll find that we offer : resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future.
When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities :
Education :
High School Diploma or GED required.
Certifications :
None required.
Complexity of Work :
Work Experience :
Minimum two years experience in a customer service role with at least one year providing face-to-face customer service.
Physical Requirements :
Normal or corrected vision, hearing and speech.
Personal Protective Equipment :
Last updated : 2024-05-23
Full Time
Ancillary Healthcare
$32k-41k (estimate)
05/24/2024
05/25/2024
my.clevelandclinic.org
LAKEWOOD, OH
15,000 - 50,000
1921
NGO/NPO/NFP/Organization/Association
$10B - $50B
Ancillary Healthcare
Cleveland Clinic owns and operates a chain of non-profit hospitals that offers pediatrics, cancer care, surgical and specialty medical services.
The job skills required for Guest service include Customer Service, Problem Solving, Guest Service, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service positions, which can be used as a reference in future career path planning. As a Guest service, it can be promoted into senior positions as a Concierge Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service. You can explore the career advancement for a Guest service below and select your interested title to get hiring information.