Program Manager

Department

Programming

Job Status

Full-Time

Reports To

Director of Programs

Job Type

Regular

Positions Supervised

Campus Coordinators

FLSA Status

Exempt

Amount of Travel

25%

Work Schedule

M-F 10am-6pm, Occasional evenings and weekends

POSITION SUMMARY

Under the direction of the Director of Programs (DOP), the Program Manager is responsible for the quality of the district sites and the supervision of staff assigned to the district and for all data collection, analysis and reporting.

ESSENTIAL FUNCTIONS

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s):

1. District Management:

• Responsible for all the results of the district, including but not limiting to, recruitment, compliance, logistics, data collection, curriculum, and family engagement.
• Ensures the effective delivery of programing at each district site.
• Conducts weekly campus observations to ensure the quality of programming.
• Conducts weekly staff meetings.
• Leads district team in developing monthly curriculum.
• Creates schedules for coordinators, coaches, and other staff at each site.
• Conducts weekly one-on-one meetings with all direct reports to provide individual feedback.
• Establishes data baselines and collection methods to track the progress of each scholar.
• Assists Site Coordinators with the development of the logic model goals for their campus and ensures the logic model goals are achieved.
• Builds strong relationships with community partners and ODA staff.
• Responsible for the district budget.
• Completes all required reports per site and district, meeting deadlines.
• Collaborates with the Advancement Department on grants and goal alignment.

1. Programming Team Leadership:

• Collaborates with other Programming Team Managers to assess the quality of programming and ensure deadlines and goals are met.
• Co-leads the weekly Huddle meetings with other Programming Department Managers and DOP.
• Assists and contributes to all company and programming team meetings and events.
• Serves on the Summer Camp Leadership Team with other managers.

1. Advances the Organization’s professional image.

• Promotes the organization’s mission, philosophy, and vision.
• Maintains open/effective communications.
• Uses problem -solving techniques to tactfully address questions and concerns.
• Serves as an information resource.
• Maintains a professional appearance. Wear work attire appropriate for the position.
• Maintains the confidentiality of privileged information.

1. Participates as an active member of the Programming Leadership Team.

• Upholds company policies and follows administrative guidelines/procedures.
• Provides staff leadership. Engenders staff enthusiasm and teamwork. Promotes a safe, efficient, and effective work/learning environment. Advances the change process. Implements strategies and timelines to accomplish company objectives. Helps resolve problems.
• Serves as a liaison between the leadership and program staff, scholars, and families.
• Develops a strong community culture among staff, parents, and the community based upon ODA values.
• Works closely with ODA’s community partners and volunteers to ensure a high-quality experience for scholars.
• Maintains up-to-date knowledge around emerging program trends.
• Effectively collaborates with staff to manage and document parent fee collection, staff timesheets, attendance, participation, and CRM information.
• Administers the approved budget for assigned areas of responsibility.
• Prepares/maintains accurate records. Submits required paperwork on time.

1. Assists with other Programming Department initiatives, as necessary.

POSITION QUALIFICATIONS

Competency Statements:

• Problem Solving: Carefully evaluates alternatives and utilizes tactics and techniques that have worked in the past to minimize risk
• Enthusiasm: Operates with a good deal of energy and intensity that keeps others inspired and involved
• Interpersonal Demeanor: Keeps their feelings [AD1] under control.
• Organization: Systematic, precise and methodical
• Communication: Effectively states expectations, thoughts, and ideas
• Feedback: Provides frequent, frank and direct feedback to others
• Productivity: Has a clear focus on results and sets challenging, but realistic goals.
• Loyalty: Respects opinions of individuals in authority and uses them as resources for information, direction, and decision-making
• Empathy: Demonstrates an active concern for people and their needs.

SKILLS & ABILITIES

Education:

• Bachelor’s degree Education, Social Work or related field required.
• Master’s Degree preferred.

Experience:

• Experience in education in a non-profit setting is highly desirable.
• Minimum of three years of supervisory experience.
• Knowledge of how to use assessment data to inform curriculum decisions highly desirable.
• ODA experience preferred.

Technical Skills:

• Proficient in Microsoft Office Suite
• Strong Organizational Skills

Other Requirements:

• Valid driver’s license
• Must be certified as a Level III Administrator through the Ohio Child Care Resource and Referral Association (OCCRA)

PHYSICAL DEMANDS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5 hrs/day)

Physical Demands

Lift/Carry

Speak

F

Stand

O

Walk

F

Sit

F

Handling /Fingering

F

Reach Outward

O

Reach Above Shoulder

O

Climb

N

Climb Stairs

O

Crawl

N

Squat or Kneel

O

Bend

O

10 lbs or less

C

11-20 lbs

O

21-50 lbs

N

51-100 lbs

N

Over 100 lbs

N

Push/Pull

12 lbs or less

O

13-25 lbs

N

26-40 lbs

N

41-100 lbs

N

Other Physical Requirements, e.g., Vision, Hearing, Touch:

• Candidate must be able to perform the role with or without reasonable accommodation.

WORK ENVIRONMENT

• A school environment in a controlled atmosphere building.