We are seeking Customer Service Representatives (Bilingual_ - English/Spanish preferred) _to join our Clerk Family! We offer on the job training!

At the Clerk’s office, we perform a wide range of administrative services by maintaining court records accurately and ensuring efficient and effective delivery of service to the public.

Our office is currently seeking enthusiastic and dedicated professionals to join our Clerk Family as a Customer Service Representative (bilingual English/Spanish preferred) in one of the following departments:

• Criminal – cases may include traffic citations, misdemeanor & felony cases
• Circuit Civil – cases may include foreclosures, lawsuits, passports & marriage licenses

We offer on the job training! If you are ready to make a difference and shape the future of your community, apply now!

Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:

• Generous paid time off and 17 paid holidays – yes you read that right!
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan
• Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

At the Clerk of the Circuit Court & Comptroller’s Office you can:

• Work with a purpose
• Give back to the community
• Be part of a family
• Build your skills
• Pursue career advancement opportunities
• Reach your professional and personal goals

Examples of Essential Functions

The services we provide are the very foundation of the Judicial System. As a Customer Service Representative, you will assist a wide-range of customers coming into the courthouse seeking assistance in relation to Criminal or Civil matters.

• Assist customers in person, by phone, and via email
• Provide accurate information regarding cases and services
• Process legal documents
• Update court records
• Handle payments
• Resolve customer issues and escalate if necessary
• Perform general administrative tasks as needed

Typical Qualifications

High school diploma (or GED), supplemented by five (5) years of recent and relevant experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment; or an equivalent combination of education, training and experience. Some vocational or college courses preferred. Once qualified, deputization may be required to perform the assigned functions.

Knowledge, Skills and Abilities
Bilingual - English/Spanish highly preferred

Attention to Detail
Communications skills
Time Management
Teamwork
Problem Solving
Mathematical Skills

Job Type: Full-time

Pay: $16.36 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Work Location: In person