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Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job description
Williamsburg Urgent Care is a doctor owned and operated practice, and THE top rated UC in the area. We are searching for a Receptionist to provide a positive patient experience to our community. Our mission is to provide an exceptional patient care experience in a compassionate environment. Each employee plays a vital role by living our cultural values - being patient-centered, thinking first and building trust with all patients.
Your role will include:
Patient Care:
Greeting our patients and visitors and answering inquiries on the phone and in person.
Comforting patients and visitors by anticipating any anxieties and ensuring availability of treatment.
Scheduling and keeping appointments on track by notifying nurse of patient’s arrival.
Securing and maintaining patient accounts by obtaining and updating personal and financial information, expediting third-party claims, and ensuring confidentiality.
Processes and files scanned documents that come into the office daily.
Collects co-pays and balances due upon patient’s arrival.
Facilitating a smooth and efficient operation by monitoring patient flow and helping with decreasing wait times.
Maintaining a safe, secure, and healthy work environment for patients and staff.
Protects patients’ rights and privacy by maintaining strict confidentiality of personal and financial information in accordance with HIPAA.
Requirements:
A natural sense of etiquette & professionalism while speaking to our patients and internal staff
Must have a caring attitude and be able to show genuine empathy toward patients
Exceptional telephone, verbal and written communication skills
Superior customer service skills
Able to actively listen and employ information received
Able to maintain professionalism and customer focus in a stressful and fast-paced environment
Able to multi-task while ensuring accuracy and adherence to policies and procedures
Must have a high attention to detail and accuracy and have superior organizational skills
Must be trustworthy and flexible
Strong computer skills to manage our electronic records systems accurately and efficiently, while scheduling patient appointments and resolving other patient concerns
Able to receive and provide ongoing coaching, guidance, and constructive feedback
If interested, please apply! We’re looking to fill this role as quickly as possible! For more information on our clinic visit: www.WilliamsburgUrgentCare.com
Job Types: Full-time, Part-time
Salary: Competitive
Expected hours: 10 – 40 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Healthcare setting:
Outpatient
Urgent care center
Medical specialties:
Urgent Care
Full Time
$33k-40k (estimate)
05/31/2024
06/16/2024
The following is the career advancement route for Medical Office Receptionist positions, which can be used as a reference in future career path planning. As a Medical Office Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Office Receptionist. You can explore the career advancement for a Medical Office Receptionist below and select your interested title to get hiring information.
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Quotes from people on Medical Office Receptionist job description and responsibilities
Medical receptionist perform the task of greeting the patients and solving their queries .They are responsible for scheduling appointments with the doctors and maintaining records of the visiting patients.
02/21/2022: Buffalo, NY
Medical receptionists are professionals who are responsible for coordinating the daily administration of doctors, staff, visitors, and patients at a healthcare facility.
02/14/2022: Yakima, WA
The receptionist also does administrative duties such as recording bookings, filing, scanning documents, and billings of patients.
01/16/2022: Pierre, SD
Maintains an adequate supply of progress notes, medication logs, new patient registration sheets, release of medical record sheets, and all other forms contained within the medical record.
01/20/2022: Oakland, CA
Prepares charts, obtains medical record requests and makes phone calls to request medical records from outside providers.
01/11/2022: Lancaster, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Medical Office Receptionist jobs
A positive attitude, calm demeanor, and compassionate and caring nature can make a good medical office receptionist an even greater asset to a prosperous practice.
01/19/2022: Rock Island, IL
Medical offices value receptionists with specialized training and knowledge.
02/02/2022: Jacksonville, FL
Medical practices, hospitals, and specialty clinics of all kinds will appreciate people who have the self-motivation to attend a medical receptionist school and earn a medical receptionist certificate.
02/22/2022: Passaic, NJ
A good medical office receptionists need to be friendly, warm and willing to help.
12/20/2021: Providence, RI
Though the circumstances surrounding a visit to a clinic can be downright miserable for some patients, being greeted by a warm and helpful medical office receptionist can go a long way toward making the visit a positive experience.
03/06/2022: Stockton, CA
Step 3: View the best colleges and universities for Medical Office Receptionist.