Definition of the position:

A Wireless Service Technician works with clients in installing, maintaining, and troubleshooting various parts of a wireless network and some wired-related elements in a skilled and professional manner. The Technician will provide these services and will keep track of all time and material for proper billing and cost accounting. Common devices and items that will be worked on include (but are not limited to):

• Network Hardware/Software
• Basic wireless router installation and provisioning
• Wifi access point programming/ installation
• Telco voice/data configuration
• Telco voice/data installations
• VOIP Implementation
• Configuration and program of Wireless Point to Point & point to multipoint radio
• Installation of wireless radio configured to the strongest the signal at customer premises
• Configure and install equipment at tower locations
• Working at heights of up to 300ft
• Install wireless access points on communication towers while maintaining 100% tie-off
• Installation of wireless equipment on structural and nonstructural sites
• Maintain company vehicle stocked with proper equipment for installs
• PC Support
• Anything else delegated from Management

Essential Functions and Responsibilities to the position:

• Evaluate client systems and recommend upgrades or refer them to a sales representative
• Perform in-house, on-site, and remote network devices
• Service various wireless networks
• Install and Test various network devices
• Install and Support wireless equipment
• Complete and Document wireless configuration of the installation
• Document Clients Networks for office records

Qualifications required for the position:

• Comtrain Certification preferred
• Previous communication tower rigging and related work preferred
• Basic Telco and wireless installations a plus
• 4 years of experience as a technician or related work experience.
• 4 years of climbing experience preferred

Work Environment:

Office Work, Field Work, The majority of work is outdoors

Additional Responsibilities:

• Regional Travel is required as well as occasional after-hours, overtime, and out-of-town work.
• Must have a clean driving record and be able to pass a drug screening

Personal Characteristics:

• Strong Communication abilities
• Excellent understanding of current hardware devices Operating systems and software.
• Individuals must have good mechanical skills and physically be able to maneuver in and out of any type of equipment, work on ladders, or at elevated heights as well as move or carry heavy loads.
• The majority of work is outdoors so the right candidate must be comfortable working in inclement weather, climbing/working off ladders and roofs, and will have experience with hand tools.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Long term disability
• Paid time off
• Vision insurance