Join the City of Reno and become part of an amazing team who strives every day to make our community a place we are all proud to call home.

This is an open competitive opportunity for all qualified applicants.

The City of Reno is committed to providing equal employment opportunities to everyone. This commitment is an integral part of our efforts to ensure that we have a diverse and representative workforce that serves the community of Reno.

• Oversee and coordinate aquatic facility operation and programs.
• Assist in the development of aquatic policies, procedures, goals and objectives,
• including safety policies.
• Enforce policies, rules, regulations, and ordinances governing the conduct of patrons and staff.
• Inspect facilities and equipment to ensure proper maintenance and safe conditions.
• Supervise and perform facility maintenance and cleaning duties.
• Instruct and oversee swimming, diving, and water safety classes.
• Conduct a variety of aquatic trainings.
• Provide lead supervision responsibilities, prioritize assignments, create work schedules and verify hours worked for assigned staff.
• Responsible for all customer service activities.
• Research and compile information on programs and facilities.
• Create documents for program and facility using Microsoft Office (Word, Excel, Power Point) and other Department software.
• Compile and maintain registration and payment records.
• Compile and maintain attendance and patron usage records.
• Compile and maintain revenue and expense reports.
• Answer telephone, greet customers and refer to appropriate staff.
• Maintain files and an orderly office, front desk and staff areas.
• Reconcile cash reports and prepare bank deposits for programs and facility.
• Perform related duties as required.

The following minimum qualifications are required to be met at the time of application.

Combinations of relevant work experience and education that are equivalent to the following are acceptable.* 

• High school diploma or equivalent. 

• Two years of paid recreation experience.

• Valid driver's license or the ability to independently get to and from multiple work locations as required 

• Lifeguard Training 
• First Aid & CPR Certifications
• Certified Pool Operator, 

**Bilingual candidates are strongly encouraged to apply.**

To Apply:Please submit your completed application and all additional information/documentation requested online at www.reno.gov/jobsby April 7, 2024 at 11:59 p.m. PT. If a computer or mobile device is not available to you, suggested locations to complete an online application submittal include: the City of Reno City Hall 2nd floor computer kiosk or 5th floor Civil Service Offices, any locations of Nevada Job Connect or any local library or educational facility.If you are having difficulty logging into your governmentjobs.com profile, please call the applicant support line at 855-524-5627. Examination Process:Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire. The examination will consist of online assessments which include a Cognitive Abilities Test and a Customer Service Aptitude Profile; along with a Training and Experience evaluation (T&E) weighted as follows.Training & Experience Evaluation (T&E) = 80%

Cognitive Abilities Test = 20%Customer Service Aptitude Profile = Informational purposes onlyOnline Assessment Details:Qualified applicants will be invited to participate in the online assessments once the recruitment has closed. These tests will be self-administered with no proctor, which means candidates will be able to complete them online at their convenience during the designated testing window.The instructions and guidelines will be emailed to qualified applicants after the recruitment closes on April 7, 2024. Please make sure to check for emails around this time, including your spam folder so that you do not miss this testing opportunity. All assessments must be completed within the designated testing window to move forward in the hiring process.

Training and Experience Evaluation (T&E) DetailsThe T&E examination consists of a Supplemental Questionnaire. The questions may be viewed online under the tab marked "QUESTIONS" on the job announcement page. TheT&E must be submitted online at the time of application. 

• Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.

• Failure to complete all of the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.

• In order to receive credit for education or training, you must attach copies of your transcripts, diploma, or relevant certificates to your online application.

• Resumes or questionnaires uploaded as attachments to the application will not be accepted in lieu of completing each question online.

• "See Resume" or "See above," etc., are not qualifying responses and will not be considered.

• Changes or corrections to your responses cannot be made once your application packet has been submitted.

• TIP: It may be more efficient to develop your responses in a word processing document and then paste them into the online questionnaire to be submitted.

Notification: Applicants are notified by email of their examination results. Applicants who do not meet the minimum qualifications will also be notified.

Employee/Veteran Preference (In the event of Tie Scores):

In the event of tie scores resulting from an open competitive examination, employees will be provided a rank preference in the following order: employees with established veteran status shall be given the first preference, non-veteran employees second preference and non-employee veterans third preference. This preference will only be administered in the event of tie scores. Documentation must be submitted at time of application.

Appointment and Certification: Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable.

QUESTIONS/UPDATES: Questions about the information on this announcement and updates to application information should be directed to Civil Service at (775) 334-2223 or civilservice@reno.gov.The City of Reno is an equal opportunity employer. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, gender identity, gender expression, age, pregnancy, physical or mental disability, genetic information, veteran status, political affiliation, membership in an employee association, or any other protected class status applicable under federal or state law or City Charter.