118 Fleet Service Representative Jobs in Miami, FL
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City of Miami Beach FL is Hiring a Fleet Service Representative Near Miami, FL
Nature of Work
Multi functional position that performs difficult technical and routine administrative work in the coordination of vehicle service and parts, including tracking the flow from entry point to the ready line. Maintains vehicle, parts, labor, sublet, and warranty records in the fleet management system. Customer service is the top priority job. Implement a new spirit of cooperation and encourage teamwork towards a common goal of customer satisfaction. Managing the flow of vehicles from entry point to ready line, while coordinating customer complaints, scheduling mechanics labor hours and acquiring parts in a timely manner, including parts inventory tracking. Schedules work with outside vendors and ensure timeliness and quality expectations are met.
Illustrative Examples of Essential Duties
- Analyzes and assigns customer vehicle repair complaints to mechanics and enters data into the fleet management system
- Prepares mechanic assignment schedule log, prioritizing workload and ensuring no conflicts
- Generates and schedules proactive vehicle preventive maintenance reports in the fleet management system
- Test drives and quality checks fleet vehicle/equipment
- Generates awaiting on parts report daily, and follows up with the fleet warehouse personnel
- Enters new vehicle information into the fleet management system
- Identifies warranty issues relating to vehicles and parts
- Inputs vendor invoices into the fleet management system
- Records all parts received into the inventory (Fleet) management system
- Tracks parts received and issued in the fleet management system
- Tracks vehicle status from entry point to ready line
- Locates and purchases necessary parts for repairs and inventory
- Maintains inventory levels and ensures that the inventory represents the current fleet
- Eliminates obsolete items and ensures that product does not exceed its shelf life
- Responds to manufacturer recall and ensures vehicles are available to dealers as necessary
- Prepares the warehouse for quarterly checks and annual inventory
- Develops inventory thresholds levels that ensure parts availability
Minimum Requirements
- One (1) year experience in a customer service fleet environment
- One (1) year experience in automotive inventory control
- Ability to lift up to 30 pounds
- Driver's license
- Shift work including nights, weekends, and holidays
Physical Requirements:
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact
- Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to, word processor, spreadsheet, calculator, copier, and fax machine
- Knowledge of fork lift operation with occasional walking, moving, climbing, carrying, bending, kneeling, crawling reaching, handling, sitting, standing pushing, pulling and lifting (30 lbs.)
- Work is occasionally performed in various weather conditions, that being exposed to heat, humidity, cold, wet and windy weather
- Work is occasionally performed under hazardous conditions, i.e., close quarters or near chemicals
For all positions:
- Ability to establish and maintain effective working relationships with elected officials, coworkers, the press the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity or sexual orientation.
- Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all city ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
- Ability to maintain regular and punctual attendance.
- Performs related work as required
- Reports to work as directed during an emergency as an essential employee of the City of Miami Beach
- Ability to develop innovative and creative solutions to issues consistent with the City's strategic plan.
Applicants must detail any related work experience on the application or risk disqualification. It is the applicant's responsibility to update their NEOGOV profile with work experience, education, certifications and personal contact information when submitting each application, failure to do so will result in ineligibility. City of Miami Beach employees must reflect their current position and detail their work experience on the application to avoid being disqualified.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (either Member 2 or Member 4), as well as the final Department of Defense Disability Letter (dated within one year) must be submitted with the application.
Job Summary
Full Time
$45k-62k (estimate)
05/24/2024
06/13/2024
The job skills required for Fleet Service Representative include Customer Service, Preventive Maintenance, Fleet Management, Scheduling, Teamwork, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Fleet Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Fleet Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Fleet Service Representative positions, which can be used as a reference in future career path planning. As a Fleet Service Representative, it can be promoted into senior positions as a Fleet Administrator, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Fleet Service Representative. You can explore the career advancement for a Fleet Service Representative below and select your interested title to get hiring information.
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