Salary: $56,971.20 Annually
Location : Little Rock Convention & Visitors Bureau, AR
Job Type: Full Time- Regular Position
Job Number: CVB-2023-12
Department: Little Rock Convention & Visitors Bureau
Division: Sales & Services
Opening Date: 11/08/2023
FLSA: Exempt
Bargaining Unit: NUNU
Hiring Salary:: $56,971.20
Supervisory Responsibility?: No
On-Line Applications Only?: Yes
Department:: CVB
Grade: C42
The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Job Objective & Safety/Security Sensitive Designation
This is a safety/security sensitive position for purposes of the Arkansas Medical Marijuana Amendment is subject to random drug and/or alcohol testing.
This position is not considered Essential Personnel under the LRCVB Inclement weather policy.
JOB OBJECTIVE: To promote Little Rock as a destination for conventions, meetings, event business and related tourism activities to a sales territory and/or market segment(s) to generate new opportunities within the Little Rock.
Essential Functions
ESSENTIAL JOB FUNCTIONS:
1. Promotes Little Rock as a destination for conventions, meetings, event business and related tourism activities to a sales territory and/or market segment(s) to generate new opportunities within Little Rock; researches and compiles information on assigned territory and/or market segment and contributes to the development of account strategies and the LRCVB strategic sales and marketing plan; maintains activity and sales goals in compliance with LRCVB policies and procedures.
2. Coordinates with the Vice President of Sales and Service to develop an effective sales approach of a specific sales territory and/or market segment(s) by conducting research for the development and implementation of an effective prospecting process to qualify existing accounts and identify new accounts.
3. Identifies potential organizations within assigned sales territory and/or market segment(s) to generate interest and sale leads to various Little Rock hotels and facilities; serves as liaison between the organization and hotels and facilities to develop proposals and signed contract(s) for the event or activity; coordinates with area hotels and facilities to identify alternative available accommodations or facilities as needed.
4. Prepares customized bid proposals, conducts bid presentations and hosts site visits/tours for potential customers; presents information relative to LRCVB managed facilities and related information to include facility meeting rental spaces, space capacity, and related policies and procedures.
5. Serves as an LRCVB representative by attending and participating in industry conferences and events, and trade shows and sales missions to promote Little Rock as a destination and generate leads and interest in Little Rock and LRCVB facilities to potential clients; follows up as necessary to ensure the needs of potential clients and partners are met to secure a signed contract.
6. Provides information relative to area hotels, facilities, and attractions available to prospective clients; conducts research and keeps abreast of competitors' products and promotions and industry related issues that influence sales.
7. Maintains the customer relationship management system by entering client and potential client information, client interactions, sales opportunities and other related activities in compliance with applicable policies, procedures and standards.
8. Compiles information and submits various reports relative to expenses, pre/post trip production, action plans, sales call plans, account information of potential clients and other related information as directed by the Director of Sales.
9. Establishes and maintains computer files and records of correspondence, traces, projects, and other related information relative to assigned sales territory and/or market segment(s) and related activities.
10. Interacts with LRCVB staff, partners, and clients in a courteous, cooperative and professional manner.
11. Operates a personal computer system with Internet, spreadsheet, and word processing software in the performance of essential job functions.
12. Operates an automobile in the performance of essential job functions.
Minimum Qualifications, Additional Requirements and Supervisory Responsibilities
These knowledge, skills, and abilities are usually, although not always, acquired through the completion of a Bachelor's degree in Business Administration, Marketing, Communications, Advertising, or a related area, and a minimum of two (2) years of sales experience, preferably in the hospitality/tourism industry or two (2) years of administrative, technical, or professional-level experience working in the hospitality/tourism industry or related area. Equivalent combinations of education and experience will be considered.
ADDITIONAL REQUIREMENTS:

• Must possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver's License before employment and maintain licensure for the duration of employment in this position.
• Must obtain a personal credit card for fully reimbursable business expenses.
• Must have access to a properly licensed and insured, reliable automobile for reimbursable assigned business travel.
• Must be available to travel, work nights, holidays and weekends as required.

This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation.
DISCLAIMER:
This document does not create an employment contract, implied or otherwise.
Application Requirements

• Online applications only
• Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
• Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
• List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
• All communication regarding application status will be sent to candidates via text message/ email address listed on account.
• You may check your to review all notices sent to the email address associated with your applications.
• Applicants may check application status for any position by logging into their at or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.

LRCVB Benefits - Full-Time Employees
Health Insurance - Cigna - Cost per pay period Base Plan - Emp only: $18.24; Emp Spouse: $271.67, Emp Child(ren): $178.80; Family: $454.36. Buy-up Plan: Emp only: $43.86; Emp Spouse: $327.65, Emp Child(ren): $224.48; Family: $530.75. Two (2) plans to choose from: Base Plan (High Deductible); Buy-up Plan (Point of Service)

• Base Plan: $2,000 deductible (in network), 100% after deductible
• Buy-up Plan: $1,500 deductible (in network), $35 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays: $15, $35, $60 (Retail Specialty: $100 copay)
• Effective 1st of the month following 30 days of regular full-time employment

Dental Insurance - Emp: $0; Emp & Spouse: $11.45; Emp & Child: $15.99; Family: $30.39 per pay period

• Delta Dental - $50 deductible except for Preventative Services
• $0 deductible for Preventative Services
• Maximum of $1,000 annual benefit per person per calendar year
• Effective 1st of the month following 30 days of regular full-time employment

Vision Insurance - Emp: $4.02; Emp & Spouse: $7.64, Emp & Child: $8.24 and Family: $11.74 per pay period

• Delta Vision - $0 deductible - co-pays and allowances; $10 co-pay for well vision exam (once every 12 months) plus $20 co-pay for materials lenses & frames or contact lens fitting & evaluation
• $150 allowance for frames (once every 24 month frames/12 month lenses)
• Or - Contact Lens - $150 allowance for contacts
• Effective 1st of the month following 30 days of regular full-time employment

Life Insurance - LRCVB pays employee premium (dependent life not offered)

• 2 times annual salary rounded to the nearest thousands of coverage to a maximum of $350,000
• Effective 1st of the month following 30 days of regular full-time employment

Accidental Death and Dismemberment - LRCVB pays employee premium

• 2 times annual salary rounded to the nearest thousands of coverage
• Effective 1st of the month following 30 days of regular full-time employment

Long Term Disability - LRCVB pays employee premium

• Effective the first day of the month following 30 days of regular full-time employment.

Pension - Automatic enrollment, effective the first day of regular full-time employment

• Defined Benefits Plan: 4.5% employee contribution/9% employer contribution
• Vested after 5 years of service; Normal retirement age is 65.

Flexible Spending Account / Health Savings Account -

• Choose from FSA (with Buy-up Plan), HSA (with Base Plan) or Dependent Care Expenses,
• FSA - can enroll at Open Enrollment or after one year of service
• HSA - can enroll during initial enrollment period or at Open Enrollment

Deferred Compensation - Arkansas Diamond Plan - employee contribution only, no employer contribution.
Voluntary Supplement Coverage - AFLAC (accident, cancer, etc.) voluntary insurance for employee, spouse and/or child(ren).
Tuition Assistance - $1,000 per semester, up to $3,000 per calendar year, available after 6 months of employment.
Paid Time Off (PTO) Leave Policy
Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover
0 - 3 years 6.16 160.16 320
3 -10 years 7.70 200.20 320
10 - 20 years 8.62 224.12 320
20 years 10.16 264.16 320
Short Term Disability (STD) Leave Policy

Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover
All 1.85 48.10 1000
Unused PTO hours in excess of the maximum will be transferred to STD account annually up to the maximum carryover for STD hours.
01

Are you willing to start at $56,971.20 annually?

• Yes
• No

02

Do you have a Bachelor's degree in Business Administration, Marketing, Communications, Advertising, or a related area?

• Yes
• No

03

Do you have a minimum of two (2) years of sales experience, preferably in the hospitality/tourism industry or two (2) years of administrative, technical, or professional-level experience working in the hospitality/tourism industry or related area?

• Yes
• No

04

If yes, please explain this experience. (Please ensure this information is included in your work history.) If not applicable, please enter N/A.
05

Are you willing to obtain a personal credit card for fully reimbursable business expenses?

• Yes
• No

06

Do you possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver's License?(Must maintain licensure for the duration of employment in this position.)

• Yes
• No

07

Do you have access to a properly licensed and insured, reliable automobile for reimbursable assigned business travel?

• Yes
• No

08

Are you available to work nights, weekends, and holidays, as required?

• Yes
• No

09

How did you find out about this particular position?

• LRJobs.LittleRock.gov
• Facebook/Social Media
• Arkansas Business
• KARK4/FOX16 Social Media Live
• Newspaper (Arkansas Democrat Gazette or El Latino)
• City Employee
• Friend or relative who does not work for the City
• Internet Search Engine (Google, Yahoo, Bing)
• Career Builder/Indeed
• Government Jobs
• Indeed
• College/University Career Page
• Career Fair
• Virtual Job Fair
• Career Counselor (Military or Goodwill, Workforce)
• Re-entry Program (Community Programs)
• Department of Workforce Services
• Professional Association
• Other

Required Question