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Incumbent performs preventative maintenance tasks, troubleshoots computer systems and peripheral equipment, and provides end-user support throughout the City. Assists in the maintenance of City of Bloomington workstation assets, and provides purchasing and inventory support.
This job description is illustrative only and is not a comprehensive listing of all job functions performed. The following are essential duties for this position, performed with or without reasonable accommodation:
Minimum knowledge equivalent to an Associate’s Degree in Computer Science or a related field such as Computer Information Systems or Information Science.
Minimum experience equivalent to one year in information technology support.
Minimum experience equivalent to one year in help desk or customer service, preferred.
Ability to legally operate a motor vehicle, preferred.
ANYONE WISHING TO APPLY FOR THIS POSITION WHO DOES NOT HAVE ACCESS TO A COMPUTER MAY APPLY AT CITY HALL, HUMAN RESOURCES DEPARTMENT (401 N MORTON STREET, SUITE 230, BLOOMINGTON, IN 47404).
AN EQUAL OPPORTUNITY EMPLOYER
La Igualdad De Oportunidades De Empleo Es La Ley.
The City of Bloomington does not discriminate on the basis of race, color, sex, ancestry, sexual orientation, gender identity, national origin, citizenship status, religion, age, veteran status, housing status or disability in employment or the provision of services.
The City of Bloomington validates authorization to work using eVerify. The City will provide the Social Security Administration and, if necessary, the Department of Homeland Security, with information from each new employee’s I-9 form to confirm work authorization.
Full Time
$62k-79k (estimate)
01/27/2023
04/28/2024
pueringer.com
Minneapolis, MN
<25
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists at larger companies may be called upon to write user manuals for their employees or customers.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Certifications such as the CompTIA A+, Security+, and Network+ certify for knowledge that can be used across all technology stacks.
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The minimum education requirement for a technical support specialist role can vary from position to position.
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Positions with companies that create software and other computer products often desire specialists with a bachelor’s degree.
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A technical specialist may also have training in computer programs with professional certificates and an ITIL foundation.
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