67 Salesforce Business Analyst Jobs in Los Angeles, CA
City National Bank is Hiring a Salesforce Business Analyst Near Los Angeles, CA
- Support CNBs Salesforce users by troubleshooting inquiries, logging & tracking issues and assisting in triaging situations
- Support the existing Salesforce COE Agile process of prioritization of user stories across multiple business processes and stakeholders
- Understand & analyze cross-functional impacts of business requirements to configuration, process, workflow and reporting, and incorporate into user support interactions
- Perform and / or coordinate UAT testing; work with SFDC COE business and technical teams on defect remediation
- Serve as a point of contact from the SFDC COE team for day-to-day support of the Salesforce platform users: answer questions; help with access and usage requests and needs; identify issues and work with the appropriate parties on remediation
- Help design and execute a broader support model, inclusive of self-service materials/capabilities, in coordination with the SFDC COE roadmap
- Maintain and improve knowledge base & training material accessible by support team and business users to minimize cases and avoid repeat issue escalation
- Create and maintain custom reports and dashboards for various teams
- Provide on-going support for Salesforce evolution; participate in projects as a Subject Matter Expert, to drive product roadmap successfully forward and ensure alignment with CNBs overall Salesforce strategy
- All other appropriate duties as required.
Must-Have*
- Bachelor's Degree or equivalent
- Minimum of 4 years experience in a technical support and/or customer service role
- Minimum of 3 years business/data analytics experience
- Minimum of 1 years experience in a technical or business Salesforce-related role or Salesforce Certification
Skills and Knowledge
- Salesforce Certified Administrator Certification
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'
Job Summary
Full Time
$90k-108k (estimate)
05/07/2024
05/20/2024
cnb.com
LOS ANGELES, CA
3,000 - 7,500
1968
KELLY COFFEY
$1B - $3B
Banking
Related Companies
About City National Bank
With $70.3 billion in assets, City National Bank provides banking, investment and trust services through locations in Southern California, the San Francisco Bay Area, Nevada, New York City, Nashville, Atlanta, Minneapolis, Washington, D.C. and Miami*. In addition, the company and its investment affiliates manage or administer $81.3 billion in client investment assets. City National is a subsidiary of Royal Bank of Canada (RBC), one of North Americas leading diversified financial services companies. RBC serves more than 17 million personal, business, public sector and institutional clients thro...ugh offices in Canada, the United States and 34 other countries. For more information about City National, visit the companys website at cnb.com. *City National Bank does business in Miami and the state of Florida as CN Bank. Copyright 2021 City National Bank, CNB Member FDIC | All Rights Reserved Equal Housing Lender | NMLSR ID# 536994
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The following is the career advancement route for Salesforce Business Analyst positions, which can be used as a reference in future career path planning. As a Salesforce Business Analyst, it can be promoted into senior positions as a Salesforce CRM Senior Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Salesforce Business Analyst. You can explore the career advancement for a Salesforce Business Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Salesforce Business Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Salesforce Business Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Salesforce Business Analyst job description and responsibilities
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Understanding business strategies, goals, and requirements.
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Salesforce BAs role is to act as a bridge and thus involves a lot of verbal & non-verbal communication between teams, departments & stakeholders to ensure the right processes, actions are put forward, and the inputs are aligned with the desired outputs.
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The Job of Business analysts is to plan & implement effective actions & solutions that meet the end goals desired by the business stakeholders.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Salesforce Business Analyst jobs
A good mix of these technical and nontechnical skills helps a Salesforce business analyst to be successful.
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Salesforce Analysts will have a great career ahead, given that they’re qualified and equipped with the required skills.
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You should be flexible enough to adapt to any business environment and be effective in making strategic decisions and plans to be followed
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A BA should also have at least a basic understanding of these Salesforce technical skills.
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Advanced knowledge of business development and sales strategies.
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Step 3: View the best colleges and universities for Salesforce Business Analyst.
