The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening – March 18, 2024

• Application Deadline – The application filing will be open continuously at least through April 1, 2024, and may close any time thereafter.

• Salary: $223,444 and $285,116

• Appointment Type: Permanent Exempt

• Recruitment ID: PEX-0943-EXEMPT

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of two main Divisions - the San Francisco Health Network and Population Health. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers.

The applicant pool resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH.

Reporting directly to the Chief Operating Officer of the San Francisco Health Network (SFHN), the 0943 Manager VIII – Chief Administrative Officer, Ambulatory Services serves as a senior executive on the SFHN and San Francisco Department of Public Health (SFDPH) leadership teams. This position entails the strategic oversight, operation, and organization of SFHN ambulatory services, ensuring alignment with the SFHN and SFDPH mission and strategic objectives. The Chief Administrative Officer provides the vision and executive leadership to achieve organizational goals and objectives while managing special grants and projects as directed by executive and legislative branches of City and County of San Francisco (CCSF) government related to health care delivery system reform efforts.

The Chief Administrative Officer, Ambulatory Services is responsible for the following clinical and administrative areas: Primary Care (hospital and community-based) with integrated mental health and substance use services; Maternal, Child and Adolescent Health; Whole Person Integrated Care; HIV Health Services; care for people incarcerated in correctional facilities managed by San Francisco Jail Health Services; and Health at Home services.

ESSENTIAL DUTIES
The Chief Administrative Officer, Ambulatory Services (0943 Manager VIII) performs the following essential job functions:

• Strategic Leadership and Administration - Establishes and leads an Ambulatory Services leadership team; provides guidance and professional development; establishes a model of care within these Ambulatory Services as part of an integrated delivery system that creates high value care, improves the health status of the population SFDPH serves, cost containment, and provides an enhanced patient experience; ensures sufficient Ambulatory Services capacity to fulfill SFDPH needs in meeting managed care requirements
Project Planning, Coordination and Evaluation
• - Works effectively with diverse planning groups in the design and implementation of health care delivery system projects; addresses the administrative and coordination needs of health care delivery system projects as they evolve, including but not limited to reliable scheduling, timely evaluations, and quality improvement adjustments.
• Resource Development – Pursues grants and other resources needed to support, augment, sustain, and evaluate SFHN health care delivery system projects and its affiliated clinical and community partners.
• Business Acumen - Provides in-depth operational and budgetary insights, including the review, preparation, and defense of budgets related to health care delivery system projects; maintains responsibility for analyzing the merits/deficits of current billing systems that can support and sustain health care delivery system projects; provides review of fee schedules, denoting trends in reimbursement; provides guidance and feedback for the enhancement of financial performance of health care delivery system projects.
• Political Acumen - Bridges the span of culture between the various constituencies associated with the SFHN, SFDPH, its clinical and community partners, and CCSF departments; establishes and sustains effective communication channels with a wide range of DPH staff and other parties involved in health care delivery system projects; anticipates potential problems, takes timely initiative, and skillfully determines when DPH executive leadership consultation and policy guidance is required.
• Quality Improvement: Lead efforts to continuously improve the quality and safety of Ambulatory Services. Implement evidence-based practices, quality improvement initiatives to ensure the highest standards of care. Ensure compliance with all relevant regulatory requirements, accreditation standards and healthcare regulations. Stay abreast of industry trends, best practices, and emerging technologies.

The Chief Administrative Officer, Ambulatory Services (0943 Manager VIII) performs other duties as assigned and required.

Required Minimum Qualifications (all applicants must verify that they meet both elements below):

Education: Possession of a bachelor’s degree from an accredited college or university;

Education substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years. One (1) year is equivalent to thirty (30) semester or forty-five (45) quarter units.

AND

Experience: Four (4) years (equivalent to 8,000 hours) of managerial experience in program development or administration in a healthcare, social services, or
closely related setting, all qualifying experience must include supervising employees.

Desired Qualifications:
The stated desirable qualifications listed below may be used to identify job finalists at the end of the selection process after candidates are referred for selection:

• Clinical license, such as Physical Therapy (PT), Occupational Therapy (OT), PharmD (Doctor of Pharmacy), Registered Respiratory Therapist (RRT), Medical Doctor (MD), Doctor of Osteopathic Medicine (DO), Registered Nurse (RN), Nurse Practitioner (NP), Physician Assistant (PA-C) or equivalent.
• Master’s degree in public health, health administration, health policy, business management, healthcare management, or closely related field.
• Possession of valid board certification by the American College of Healthcare Executives or other national healthcare professional credentialing agency.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Note: One year of full-time employment is equivalent to 2,000 hours of qualifying work experience (one year if performed full-time at 40 hours per week). Any overtime hours that were worked above 40 hours per week are not included in the calculation to determine qualifying hours worked.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Important Note: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others.

• COVID-19 Policies

• Personal Protective Equipment (PPE)

• Medical Examination Prior to Hiring

• Electronic Health Record (EHR)

• Licensure/Certification/Registration

• Note on ICARE

Additional information regarding Employment with the City and County of San Francisco:

• Information about the Hiring Process

• Conviction History

• Employee Benefits Overview

• Equal Employment Opportunity

• Disaster Service Workers

• Reasonable Accommodation

• Right to Work

• Copies of Application Documents

• Diversity Statement

If you have any questions regarding this recruitment or application process, please contact the analyst, Rashida Taylor at rashida.taylor@sfdph.org or (628) 271-6875.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.