The Business & Corporate Communications Intermediate Senior Lead is a seasoned professional who integrates subject matter expertise to support and help drive internal communications for Citi at a global level.

Responsibilities:

• Work with ESPA colleagues and other key stakeholders to develop internal communications that support franchise-wide priorities and business specific programs
• Provide communications assistance to internal communications projects/initiatives
• Write, edit, prepare and publish content customized for global internal channels, including the intranet, company newsletters, and digital signage with a focus on flagship publications
• Manage email and web channels to effectively drive messaging to key audiences within the business, including the deployment of targeted content through the use of SharePoint, Email Distribution Tool and/or Content Management System (CMS)
• On-the-ground/in the “virtual room” reporter for corporate initiatives including town halls, fireside chats and other priority events across the firm
• Provide onsite assistance in support of town halls, senior leadership meetings and other business events
• Job entails a high volume of writing, editing and proofreading in a fast-paced, matrixed environment
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• Knowledge of communications and 6-10 years of experience
• Intellectually curious and demonstrates superior writing, editing and research skills with obsessive attention to detail 
• Experience managing stakeholders and responding to information queries
• Comprehensive research skills and the ability to compile and fact check relevant information
• Excellent organizational and project management skills
• Possesses integrity, dependability and a positive professional attitude
• Strong interpersonal, collaboration and problem-solving skills
• Proficient with software including Microsoft Word, SharePoint, Excel, PowerPoint. Adobe Creative Suite experience (Photoshop, After Effects, Illustrator) a plus. Past experience managing social media a plus
• Demonstrated track record of conducting successful, proactive communications programs
• Ability to work in a constantly changing corporate environment, independently as well as on a team
• Ability to be flexible and manage time efficiently, work on multiple projects and meet deadlines
• Demonstrated track record of successful, proactive communications programs that employ creativity and use a variety of communications channels

Education:

• Bachelor’s degree in communications, journalism or public relatio

• Drafts and/or edits a variety of written pieces, including feature stories, newsletters, and other materials
• Independently creates and edits communications to ensure message consistency and alignment with Citi’s mission and value proposition
• Develops creative thinking and communication consulting for assigned projects, including marketing and promotional material for various internal communications initiatives
• Generates creative and engaging themes, campaigns and copy writing
• Uses audio, visual, video, social and other media proficiently and creatively to tell a story
• Reviews and analyzes data to measure effectiveness, impact and engagement of communications programs and special projects
• Applies professional judgment and analytical thinking when interpreting data and results
• Deals with variable communications issues with potentially broader business impact
• Continuously optimizes internal communications methods and process to increase awareness and effectiveness
• Maintains internal communication channels through a variety of media venues including print, video, audio, and web-based. Utilizes various communication strategies and techniques
• Coordinates multiple priorities utilizing strong organizational, analytical and leadership skills

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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