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Citadel Insurance Group
Allen, TX | Full Time
$62k-83k (estimate)
1 Month Ago
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Client Experience Specialist
$62k-83k (estimate)
Full Time 1 Month Ago
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Citadel Insurance Group is Hiring a Client Experience Specialist Near Allen, TX

Job description

Insurance agency in Allen, TX is looking for a Client Experience Specialist to join our team. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential!

Account Manager Requirements:

  • Property and Casualty Insurance License
  • 1-2 Years experience providing customer care and/or sales experience.
  • Enthusiasm and belief about the role insurance and financial products play in people’s lives.
  • Proven track record of trustworthiness, dependability and ethical behavior.
  • Excellent communication skills: written, verbal and listening.
  • Provide prompt, accurate, and friendly client interactions.

Account Manager Responsibilities:

  • Contact agency clients and conduct policy reviews to ensure protection needs are met.
  • Develop cross-sell opportunities and assist agency sales staff with warm leads.
  • Follow up with clients during and after the claim process to increase satisfaction.
  • Provide prompt, accurate, and friendly client support. Support can include responding to inquiries regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.

Account Manager Incentives:

  • Base Salary plus a very competitive bonus program.
  • Group Health Benefits
  • Paid time off - for personal time and holidays.
  • Opportunity for leadership

If you are motivated to succeed, and seeking an opportunity to thrive in an empowering agency culture this may be the opportunity for you! Please apply today and we will follow up with you about the next steps in our interview process.

Job Type: Full-time

Salary: $40,000.00 - $60,000.00 per year

Benefits:

  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift

Work Location: In person

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$62k-83k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

04/11/2024

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The following is the career advancement route for Client Experience Specialist positions, which can be used as a reference in future career path planning. As a Client Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Experience Specialist. You can explore the career advancement for a Client Experience Specialist below and select your interested title to get hiring information.

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