Description

The Director of Operations of Citadel will report to the General Manager and oversee all receiving, inventory, production planning, scheduling, lamination, manufacturing, quality control, packaging, warehousing, and shipping of our composite wall panel products. In addition, this person manages the machine and facility maintenance team to assure a smooth-running operation with limited down-time that simultaneously reduces our overall operating costs. Responsible to meet division goals, control the P&L, and manage KPI’s through effective staffing, performance management, and policy and procedural enforcement. With a strong focus on quality, safety and continuous improvement, this high-level leader directs, influences, and works with many cross-functional departments to assure organizational objectives are met. 

Requirements

Essential Duties and Responsibilities:
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management deems necessary. Candidates must be able to satisfactorily perform each essential duty listed, with or without reasonable accommodation.

· Responsible to oversee all production shifts of our non-union manufacturing facility, developing and implementing plans and processes to minimize costs through effective utilization of manpower, equipment, facilities, materials and capital equipment.

· Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.

· Direct supervision, assistance, and formal performance management of manufacturing shop supervisors, maintenance supervisor, inventory control, quality, shipping supervisor, and scheduling. Indirect responsibility of 30 non-exempt manufacturing employees.

· Foster a safe and effective work environment with a focus on teamwork, accuracy, and quality. Motivate, reward, and performance manage all staff to adhere to expectations by monitoring and enforcing stated company policies, procedures, and work instructions. 

· Generate and influence weekly/monthly/quarterly scorecard reports on inventory levels, materials movements, and performance metrics for management review and in alignment with organizational goals and initiatives. Assess, identify, implement, and track appropriate actions taken, as needed.

· Utilize and support lean, six sigma, and cellular manufacturing methodologies to improve efficiencies by reducing waste and process variation.

· Assist in quality monitoring; including assisting in internal investigations of quality issues and maintaining ISO 9001 certifications and compliance. 

· Serve as an influential leader on our corporate Safety Committee, and enforce safe practices within the manufacturing facility.

Minimum Requirements & Qualifications: 

The requirements listed are representative of the knowledge, skills, and/or abilities required to satisfactorily perform the essential functions of this position. Citadel will consider candidates with an equivalent combination of education and experience for this role.

· Associates’ Degree in Operations Management, Supply Chain Management, Quality Management, or related Manufacturing or Leadership degree. 

· 5 years’ experience working in a manufacturing shop environment.
Specific industry experience with building envelope, construction materials is a plus.

· 5 years’ experience in a leadership position, overseeing a minimum of three (3) professional-level direct reports. Proven track record of successfully leading, motivating, and coaching your people.

· High-energy leader that values having fun at work while achieving exceptional results.

· Excellent interpersonal and communication skills; including the ability to effectively communicate verbally and in-writing externally, and internally - at all levels of the organization.

· Adaptable and flexible leader that is comfortable both “delegating” the work and “doing” the work. Demonstrated ability in recent positions to understand when each is appropriate.

· Analytical and critical thinker that can quickly assess problems and generate creative and effective solutions. Understands when to collaborate and leverage the input of others.

· Strong computing skills, including proficiency in Microsoft Outlook, Word, Excel and PowerPoint. Proven ability to quickly learn new software programs and systems.

· Ability to effectively time-manage and prioritize one’s own workload. Can handle consistent interruptions and effectively re-prioritize when faced with change and unforeseen challenges.

· High attention to detail and a consistent history of accuracy in completed work. 

· Above-average follow-up skills in an environment that forces multi-tasking. 

· Must demonstrate a high level of integrity and professional discretion; with the demonstrated ability to appropriately handle sensitive and confidential information and situations. 

Preferred Qualifications:

· Six Sigma or Green Belt certification is preferred, but not required. 

· Previous experience with purchasing and/or materials costing preferred, but not required.

· Self-motivated interest in staying current with updates and trends in the Manufacturing, Operations, Lean, and/or Automation Sciences. Related professional memberships and/or certifications are strongly encouraged, but not required.

Work Environment

The position is primarily a plant--based position with regular visits to the office. Typically, the majority (<80%) of a standard 8-to-10 hour workday will be spent standing and/or walking around the manufacturing floor. Frequently, the incumbent will work 50 hours per week to successfully complete his or her duties. 

The role is primarily scheduled week-days between the hours of 7am-7pm, however, due to the nature of our many manufacturing shifts, the incumbent may be expected to work a varied schedule including days, nights, and weekends. Additionally, some projects, initiative or situations may require the flexibility to work on weekends or during second-shift hours for extended periods of time.

The incumbent occasionally performs work-related travel, less than 10% of the time. 

Physical Demands

While performing the duties of this job, the employee is frequently required to stand or walk; sit; talk or hear; and use hands to finger, handle, or touch objects or controls. The employee is regularly required to stand and walk, as well as be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up-to 100 pounds, typically in a team-lift environment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation. Candidates must be able to satisfactorily meet the physical demands listed, with or without reasonable accommodation.