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Retail Customer Service Representative
Circle Graphics California, CA
$31k-38k (estimate)
Full Time | Print & Book Publishing 1 Month Ago
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Circle Graphics is Hiring a Retail Customer Service Representative Near California, CA

Description

Position at Bay Photo

Job TitleRetail Store Customer Service Representative 
Reports To 
Retail Stores Manager 
FLSA Status 
This is a part-time position requiring consistent dependable attendance. This position is not exempt from overtime. 
Summary of Position 
The Retail Store Customer Service Representative is responsible for providing customer service to our customers at our retail stores. They advise customers about products that can be purchased to enhance and display our customers’ images. They provide photoshop services to improve the quality of customer images, restore photographs and modify images as per customer requirements. They submit orders to the lab for processing and notify customers when orders are ready. They run photo processing equipment to develop customer files, print rolls and individual prints in addition to helping customers select inventory items to help them enjoy photography at a higher level. 
Essential Responsibilities 
  • Advise and help customers decide on the right product to print and display their images.
  • Run photo processing equipment to develop files and produce prints.
  • Perform Photoshop work on images to restore, enhance and improve the quality for the images.
  • Advise customers about ways the customer can display their photographs.
  • Help customers select inventory items from the store’s displays.
  • Clean the film and printing machines monthly. 
  • Clean and dust the store regularly. 
  • Mix chemicals
  • Follow all safety procedures including wearing personal protective equipment
Other Duties 
  • Respond to changes in workflow and work volume as needed
  • Maintain a clean and organized work area that is ready for the next shift
Requirements 
Skills 
  • Good judgment.
  • Excellent verbal communication skills.
  • Excellent Photoshop skills.
  • Ability to operate photo processing machines.
  • The ability to multitask.
  • Ability to work on time and be precise
  • Adept in general file management, across networks and on local stations
  • Have excellent memory
  • Demonstrates and understands personal responsibility and accountability
  • Has ability to give and receive constructive feedback and effectively apply to one's work
  • Must remain accessible and professional in high pressure situations
  • Can work safely and successfully with a focused sense of urgency
Availability 
  • Available for OT during busy seasons of the year
  • Flexible in scheduling changes.
  • Reliable in work ethic and in attendance

Compensation 

  • $17.00 - $18.00

Job Summary

JOB TYPE

Full Time

INDUSTRY

Print & Book Publishing

SALARY

$31k-38k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

03/30/2024

WEBSITE

circlegraphicsonline.com

HEADQUARTERS

LONGMONT, CO

SIZE

500 - 1,000

FOUNDED

2000

TYPE

Private

CEO

ANDREW COUSIN

REVENUE

$200M - $500M

INDUSTRY

Print & Book Publishing

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About Circle Graphics

Circle Graphics is a digital agency that offers advertising, branding and signage printing solutions for retail stores.

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The job skills required for Retail Customer Service Representative include Customer Service, Sense Of Urgency, Safety Procedures, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Customer Service Representative positions, which can be used as a reference in future career path planning. As a Retail Customer Service Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Customer Service Representative. You can explore the career advancement for a Retail Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Customer Service Representative job description and responsibilities

They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.

02/14/2022: Moline, IL

They help customers compare products and services and advise clients about which options meet their needs.

02/05/2022: Binghamton, NY

They might also discuss how to use available services or demonstrate the right way to operate a product.

03/04/2022: Billings, MT

They listen to or read about customer problems and suggest solutions.

04/18/2022: Bergenfield, NJ

Built rapport with customers by asking probing questions and utilizing effective listening skills.

03/06/2022: Springfield, MO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Customer Service Representative jobs

The best CSRs are genuinely excited to help customers.

03/04/2022: Tulsa, OK

Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.

02/27/2022: New Haven, CT

Customer service representatives who resolve client complaints need strong problem-solving skills.

03/22/2022: Gastonia, NC

They generally need to know how to create and update tickets and how to search for customer records.

04/15/2022: Newark, NJ

Having a previous customer service experience would be an advantage.

01/21/2022: Amarillo, TX

Step 3: View the best colleges and universities for Retail Customer Service Representative.

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